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American Airlines Adopts Public Cloud Computing | @CloudExpo #AI #Cloud #Analytics
The airlines are suffering from years of minimal investment in their information technology

Did you know that the reservations systems of the biggest carriers mostly run on a specialized IBM operating system known as Transaction Processing Facility (TPF). Designed by IBM in the 1960s it was designed to process a large numbers of transactions quickly. Although IBM is still updating the code, the last major rewrite was about ten years ago. With all the major technologies changes since then, it's clear that IBM has already accomplished a herculean task by keeping an application viable for over 50 years.

Just like Americas aging physical infrastructure, the airlines are suffering from years of minimal investment in their information technology. This critical failure has been highlighted by a number of newsworthy incidents including:

  • Delta, April 4, 2017 - Following storms that affected its Atlanta hub, Delta's crew-scheduling systems failed, causing days of operational issues for the airline. Buzzfeed reports that flight staff were left stranded and unable to log in to internal systems. There were reportedly hours-long wait times on the crew-scheduling phone system.
  • United, April 3, 2017 - A problem with a system used by pilots for data reporting and takeoff planning forced United to ground all flights departing from George Bush Intercontinental Airport in Houston for two hours. This is the third time that this system has been blamed for causing operational problems at United. Around 150 flights operated by United or its regionally flying partners out of IAH were delayed on the day, and about 30 were canceled, according to flightaware.com.
  • ExpressJet, March 20, 2017 - A system-wide outage at ExpressJet delayed flights it operates as Delta, United, and American Airlines for hours. The FAA issued a ground-stop at the airline's request, preventing its planes from taking off. On the day, it had 423 delays and 64 cancellations, about a third of its scheduled operations, according to flightaware.com.
  • JetBlue, Feb. 23, 2017 - An outage at JetBlue forced the airline to check in passengers manually in Ft. Lauderdale and Nassau. Passengers were unable to use mobile boarding passes and check-in kiosks

While these incidents can be scary, American Airlines has recently taken a major step towards avoiding such events by migrating a portion of its critical applications to the cloud. In a recent announcement the carrier said that it will be moving it's its customer-facing mobile app and their global network of check-in kiosks to the IBM Cloud. In addition, other workloads and tools, such as the company's Cargo customer website, will also be moved to there. In a parallel effort, all of these applications will be rewritten so that they can leverage the IBM Cloud Platform as a Service (PaaS). This will be done using a micro-services architecture, design thinking, agile methodology, DevOps, and lean development.

"In selecting the right cloud partner for American, we wanted to ensure the provider would be a champion of Cloud Foundry and open-source technologies so we don't get locked down by proprietary solutions" said Daniel Henry, American's Vice President Customer Technology and Enterprise Architecture. "We also wanted a partner that would offer us the agility to innovate at the organizational and process levels and have deep industry expertise with security at its core. We feel confident that IBM is the right long-term partner to not only provide the public cloud platform, but also enable our delivery transformation."

This latest announcement demonstrates why cloud computing is the future of just about every industry.  The cost savings, operational improvements, data security and business agility delivered by cloud based According to Patrick Grubbs, IBM's vice president of travel and transportation, American Airlines will also be able to reduce cost by leveraging an inherent cloud computing ability of matching compute resources to the variable requirements that come from seasonal peaks.

This move by American Airline is sure to spur others towards a quicker adoption of cloud computing.  I look forward to the stampede.


(This content is being syndicated through multiple channels. The opinions expressed are solely those of the author and do not represent the views of GovCloud Network, GovCloud Network Partners or any other corporation or organization.)

Cloud Musings

( Thank you. If you enjoyed this article, get free updates by email or RSS - © Copyright Kevin L. Jackson 2017)

Follow me at http://Twitter.com/Kevin_Jackson

Read the original blog entry...

About Kevin Jackson
Kevin Jackson, founder of the GovCloud Network, is an independent technology and business consultant specializing in mission critical solutions. He has served in various senior management positions including VP & GM Cloud Services NJVC, Worldwide Sales Executive for IBM and VP Program Management Office at JP Morgan Chase. His formal education includes MSEE (Computer Engineering), MA National Security & Strategic Studies and a BS Aerospace Engineering. Jackson graduated from the United States Naval Academy in 1979 and retired from the US Navy earning specialties in Space Systems Engineering, Airborne Logistics and Airborne Command and Control. He also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide. Kevin is the founder and author of “Cloud Musings”, a widely followed blog that focuses on the use of cloud computing by the Federal government. He is also the editor and founder of “Government Cloud Computing” electronic magazine, published at Ulitzer.com. To set up an appointment CLICK HERE

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While some developers care passionately about how data centers and clouds are architected, for most, it is only the end result that matters....
Wooed by the promise of faster innovation, lower TCO, and greater agility, businesses of every shape and size have embraced the cloud at eve...

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WebRTC Summit Silicon Valley All-Star Speakers Include

MATTHIEU
Octoblu

MAHADEV
Cisco

MCCARTHY
Bsquare

FELICIANO
AMDG

PAUL
VenueNext

SMITH
Eviot

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goTraverse

GETTENS
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WebRTC Summit New York All-Star Speakers Include

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Catchpoint

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OFF

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ENDO
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Transparent

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Transparent

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testRTC

VARAN NATH
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COOPER
M2Mi

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STEINER-
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AweSense

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AgilData

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Cloudata

DUFOUR
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THYKAT-
TIL

Navisite

TRELOAR
Bebaio

SIVARAMA-
KRISHNAN

Red Hat
Cloud Expo New York All-Star Speakers Included

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POTTER
SafeLogic

ROBINSON
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WARUSA
-WITHANA

WSO2 Inc

MEINER
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CHOU
Microsoft

HARRISON
Tufin

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VMware

KIM
MapR

KANE
Dyn

SICULAR
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Cloudian

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Liaison

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ISAACSON
RMS

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CodeFutures

HEABERLIN
Windstream

RAMA
MURTHY

Virtusa

BOSTOCK
IndependenceIT

DE MENO
CommVault

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Adobe

WILLIAMS
Rancher Labs

CRISWELL
Alert Logic

COTY
Alert Logic

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SingleHop

MARAVEI
Cisco

JACKSON
Softlayer

SINGH
IBM

HAZARD
Softlayer

GALLO
Softlayer

TAMASKAR
GENBAND

SUBRA
-MANIAN

Emcien

LEVESQUE
Windstream

IVANOV
StorPool

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BERG

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IBM Watson

TOLL
ProfitBricks

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Microsoft

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Akana

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SIASMSP

HOLT
IBM Cloudant

SHAN
CTS

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INNI

EMC

BRON-
GERSMA

Modulus

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Cognitive Scale

MILLS
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KATZEN
CenturyLink

SLOPER
CenturyLink

SRINIVAS
EMC

TALREJA
Cisco

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COLLISON
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PRABHU
OpenCrowd

LYNN
CodeFutures

SWARTZ
Ericsson

MOSHENKO
CoreOS

BERMING-
HAM

SIOS

WILLIS
Stateless Networks

MURPHY
Gridstore

KHABE
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GetClouder

DIETZE
Windstream

DALRY-
MPLE

EnterpriseDB

MAZZUCCO
TierPoint

RIVERA
WHOA.com

HERITAGE
Akana

SEYMOUR
6fusion

GIANNETTO
Author

CARTER
IBM

ROGERS
Virtustream
Cloud Expo Silicon Valley All-Star Speakers

TESAR
Microsoft

MICKOS
HP

BHARGAVA
Intel

RILEY
Riverbed

DEVINE
IBM

ISAACSON
CodeFutures

LYNN
HP

HINKLE
Citrix

KHAN
Solgenia

SINGH
Bigdata

BEACH
SendGrid

BOSTOCK
IndependenceIT

DE SOUZA
Cisco

PATTATHIL
Harbinger

O'BRIEN
Aria Systems

BONIFAZI
Solgenia

BIANCO
Solgenia

PROCTOR
NuoDB

DUGGAL
EnterpriseWeb

TEGETHOFF
Appcore

BRUNOZZI
VMware

HICKENS
Parasoft

KLEBANOV
Cisco

PETERS
Esri

GOLDBERG
Vormetric

CUMBER-
LAND

Dimension

ROSENDAHL
Quantum

LOOMIS
Cloudant

BRUNO
StackIQ

HANNON
SoftLayer

JACKSON
SoftLayer

HOCH
Virtustream

KAPADIA
Seagate

PAQUIN
OnLive

TSAI
Innodisk

BARRALL
Connected Data

SHIAH
AgilePoint

SEGIL
Verizon

PODURI
Citrix

COWIE
Dyn

RITTEN-
HOUSE

Cisco

FALLOWS
Kaazing

THYKATTIL
TimeWarner

LEIDUCK
SAP

LYNN
HP

WAGSTAFF
BSQUARE

POLLACK
AOL

KAMARAJU
Vormetric

BARRY
Catbird

MENDEN-
HALL

SUPERNAP

SHAN
KEANE

PLESE
Verizon

BARNUM
Voxox

TURNER
Cloudian

CALDERON
Advanced Systems

AGARWAL
SOA Software

LEE
Quantum

OBEROI
Concurrent, Inc.

HATEM
Verizon

GALEY
Autodesk

CAUTHRON
NIMBOXX

BARSOUM
IBM

GORDON
1Plug

LEWIS
Verizon

YEO
OrionVM

NAKAGAWA
Transparent Cloud Computing

SHIBATA
Transparent Cloud Computing

NATH
GE

GOKCEN
GE

STOICA
Databricks

TANKEL
Pivotal Software


Testimonials
This week I had the pleasure of delivering the opening keynote at Cloud Expo New York. It was amazing to be back in the great city of New York with thousands of cloud enthusiasts eager to learn about the next step on their journey to embracing a cloud-first worldl."
@SteveMar_Msft
General Manager of Window Azure
 
How does Cloud Expo do it every year? Another INCREDIBLE show - our heads are spinning - so fun and informative."
@SOASoftwareInc
 
Thank you @ThingsExpo for such a great event. All of the people we met over the past three days makes us confident IoT has a bright future."
Yasser Khan
CEO of @Cnnct2me
 
One of the best conferences we have attended in a while. Great job, Cloud Expo team! Keep it going."

@Peak_Ten


Who Should Attend?
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Digital Transformation Blogs
For years the world's most security-focused and distributed organizations - banks, military/defense agencies, global enterprises - have sought to adopt cloud technologies that can reduce costs, future-proof against data growth, and improve user productivity. The challenges of cloud transformation for these kinds of secure organizations have centered around data security, migration from legacy systems, and performance. In our presentation, we will discuss the notion that cloud computing, properly managed, is poised to bring about a digital transformation to enterprise IT. We will discuss the ...
Chris Matthieu is the President & CEO of Computes, inc. He brings 30 years of experience in development and launches of disruptive technologies to create new market opportunities as well as enhance enterprise product portfolios with emerging technologies. His most recent venture was Octoblu, a cross-protocol Internet of Things (IoT) mesh network platform, acquired by Citrix. Prior to co-founding Octoblu, Chris was founder of Nodester, an open-source Node.JS PaaS which was acquired by AppFog and the founder of Teleku, a communications-as-a-service cloud platform which was acquired by Voxeo. Chr...
The deluge of IoT sensor data collected from connected devices and the powerful AI required to make that data actionable are giving rise to a hybrid ecosystem in which cloud, on-prem and edge processes become interweaved. Attendees will learn how emerging composable infrastructure solutions deliver the adaptive architecture needed to manage this new data reality. Machine learning algorithms can better anticipate data storms and automate resources to support surges, including fully scalable GPU-centric compute for the most data-intensive applications. Hyperconverged systems already in place can...