Did you know that the reservations systems of the biggest carriers mostly run on a specialized IBM operating system known as Transaction Processing Facility (TPF). Designed by IBM in the 1960s it was designed to process a large numbers of transactions quickly. Although IBM is still updating the code, the last major rewrite was about ten years ago. With all the major technologies changes since then, it's clear that IBM has already accomplished a herculean task by keeping an application viable for over 50 years.
Just like Americas aging physical infrastructure, the airlines are suffering from years of minimal investment in their information technology. This critical failure has been highlighted by a number of newsworthy incidents including:
Delta, April 4, 2017 - Following storms that affected its Atlanta hub, Delta's crew-scheduling systems failed, causing days of operational issues for the airline. Buzzfeed reports that flight staff were left stranded and unable to log in to internal systems. There were reportedly hours-long wait times on the crew-scheduling phone system.
United, April 3, 2017 - A problem with a system used by pilots for data reporting and takeoff planning forced United to ground all flights departing from George Bush Intercontinental Airport in Houston for two hours. This is the third time that this system has been blamed for causing operational problems at United. Around 150 flights operated by United or its regionally flying partners out of IAH were delayed on the day, and about 30 were canceled, according to flightaware.com.
ExpressJet, March 20, 2017 - A system-wide outage at ExpressJet delayed flights it operates as Delta, United, and American Airlines for hours. The FAA issued a ground-stop at the airline's request, preventing its planes from taking off. On the day, it had 423 delays and 64 cancellations, about a third of its scheduled operations, according to flightaware.com.
JetBlue, Feb. 23, 2017 - An outage at JetBlue forced the airline to check in passengers manually in Ft. Lauderdale and Nassau. Passengers were unable to use mobile boarding passes and check-in kiosks
While these incidents can be scary, American Airlines has recently taken a major step towards avoiding such events by migrating a portion of its critical applications to the cloud. In a recent announcement the carrier said that it will be moving it's its customer-facing mobile app and their global network of check-in kiosks to the IBM Cloud. In addition, other workloads and tools, such as the company's Cargo customer website, will also be moved to there. In a parallel effort, all of these applications will be rewritten so that they can leverage the IBM Cloud Platform as a Service (PaaS). This will be done using a micro-services architecture, design thinking, agile methodology, DevOps, and lean development.
"In selecting the right cloud partner for American, we wanted to ensure the provider would be a champion of Cloud Foundry and open-source technologies so we don't get locked down by proprietary solutions" said Daniel Henry, American's Vice President Customer Technology and Enterprise Architecture. "We also wanted a partner that would offer us the agility to innovate at the organizational and process levels and have deep industry expertise with security at its core. We feel confident that IBM is the right long-term partner to not only provide the public cloud platform, but also enable our delivery transformation."
This latest announcement demonstrates why cloud computing is the future of just about every industry. The cost savings, operational improvements, data security and business agility delivered by cloud based According to Patrick Grubbs, IBM's vice president of travel and transportation, American Airlines will also be able to reduce cost by leveraging an inherent cloud computing ability of matching compute resources to the variable requirements that come from seasonal peaks.
This move by American Airline is sure to spur others towards a quicker adoption of cloud computing. I look forward to the stampede.
(This content is being syndicated through multiple channels. The opinions expressed are solely those of the author and do not represent the views of GovCloud Network, GovCloud Network Partners or any other corporation or organization.)
About Kevin Jackson Kevin Jackson, founder of the GovCloud Network, is an independent technology and business consultant specializing in mission critical solutions. He has served in various senior management positions including VP & GM Cloud Services NJVC, Worldwide Sales Executive for IBM and VP Program Management Office at JP Morgan Chase. His formal education includes MSEE (Computer Engineering), MA National Security & Strategic Studies and a BS Aerospace Engineering. Jackson graduated from the United States Naval Academy in 1979 and retired from the US Navy earning specialties in Space Systems Engineering, Airborne Logistics and Airborne Command and Control. He also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide. Kevin is the founder and author of “Cloud Musings”, a widely followed blog that focuses on the use of cloud computing by the Federal government. He is also the editor and founder of “Government Cloud Computing” electronic magazine, published at Ulitzer.com.
To set up an appointment CLICK HERE
Save $405 on your “Golden Pass”!
before October 30, 2017!
Santa Clara Call for Papers Open
Submit submit your speaking proposal for the upcoming WebRTC Summit in
[Oct 31- Nov 2, 2017]
WebRTC Summit 2017 West Sponsorship Opportunities
Please Call 201.802.3021
events (at) sys-con.com
Sponsorship opportunities are now open for WebRTC Summit 2017 Santa Clara, Oct 31-Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, and for WebRTC Summit 2018 New York, June 5-7, 2018, at the Javits Center in New York, NY. For sponsorship, exhibit opportunities and show prospectus, please contact Carmen Gonzalez, carmen (at) sys-con.com.
WebRTC Summit Silicon Valley All-Star Speakers Include
WebRTC Summit New York All-Star Speakers Include
PAPDO POULOS Cloud9
WebRTC Summit Silicon Valley All-Star Speakers Include
Cloud Expo New York All-Star Speakers Included
HOLT IBM Cloudant
PICCIN- INNI EMC
BRON- GERSMA Modulus
SABHIKHI Cognitive Scale
MILLS Green House Data
GORBACHEV Systems Services Inc.
BERMING- HAM SIOS
WILLIS Stateless Networks
DALRY- MPLE EnterpriseDB
Cloud Expo Silicon Valley All-Star Speakers
Transparent Cloud Computing
Transparent Cloud Computing
This week I had the pleasure of delivering the opening keynote at Cloud Expo New York. It was amazing to be back in the great city of New York with thousands of cloud enthusiasts eager to learn about the next step on their journey to embracing a cloud-first worldl."
One of the best conferences we have attended in a while. Great job, Cloud Expo team! Keep it going."
Who Should Attend?
Senior Technologists including CIOs, CTOs & Vps of Technology, Chief Systems Engineers,
IT Directors and Managers,
Network and Storage Managers,
Communications and Networking Specialists,
Directors of Infrastructure.
Business Executives including CEOs, CMOs, & CIOs ,
Presidents & SVPs,
Directors of Business Development ,
Directors of IT Operations,
Product and Purchasing Managers,
Join Us as a Media Partner - Together We Can Rock the IT World!
SYS-CON Media has a flourishing Media Partner program in which mutually beneficial promotion and benefits are arranged between our own leading Enterprise IT portals and events and those of our partners.
If you would like to participate, please provide us with details of your website/s and event/s or your organization and please include basic audience demographics as well as relevant metrics such as ave. page views per month.
Blockchain has numerous revolutionary ambitions, but technology hasn’t evolved enough to make them practical. What is the best use of blockchain technology today? How are asset owners and managers looking at blockchain to transform ownership structures? How will blockchain technology allow global investors to access new markets? What kinds of companies will take advantage of blockchain technology as a more efficient way to raise capital?
This session describes how Professional Services organisations can deliver within Technology-as-a-Service (IaaS) constructs, in private and public enterprise cloud scenarios. See how professional services can be packaged and funded by IaaS cash flows, based upon consumption of technology services. Learn how significant, IT infrastructure transformations can be funded through OPEX spending models with multi-year As-a-Services based contracts. Understand how the automation of repeatable services can positively impact the commercial viability of Professional Services within As-a-Service construct...
Since their inception, Total Uptime has been delivering on their promise of unprecedented uptime to major brands as well as Fortune 500 corporations in the United States and around the world. Their Cloud network spans 17 countries and delivers the unique ability to seamlessly route Internet traffic from one site to the next when our customers need us to. It is built on the best SSAE 16 SOC 2 Type 2 and CSAE 3416 Datacenters and boasts an impressive line-up of Network and Transit Provider Redundancy. A back-end private network that spans the globe helps facilitate security and redundancy, key c...