Home
Schedule
Conference Info
Sponsorship Information
IBM Watson AI Day
Registration
Press Registration
Speakers
Sessions
Sponsors
Exhibitors
JETRO × Six Prefectures of Japan Pavilion Exhibitors
  Media Sponsors
  Topics
  Call For Papers
  Hotel Info
  Past Events
Untitled Document
2017 West
Premium Sponsors
Diamond



Platinum
@DevOpsSummit

Bronze










Untitled Document
2017 West
Keynote Sponsor


Untitled Document
2017 West Exhibitors
























@ThingsExpo











Untitled Document
2017 West Media Sponsors














Untitled Document
2017 East
Premium Sponsors
Diamond



Platinum
@DevOpsSummit

@DevOpsSummit

Silver
@DevOpsSummit


Bronze










Untitled Document
2017 East Exhibitors
@DevOpsSummit




































Untitled Document
2017 East Media Sponsors
















Untitled Document
2016 West
Premium Sponsors
Platinum Plus



Silver
@ThingsExpo

Bronze







Untitled Document
2016 Welcome Reception Sponsor

Untitled Document
2016 West Exhibitors










@DevOps Summit






@DevOps Summit

@WebRTC Summit












@WebRTC Summit









@DevOps Summit

Untitled Document
2016 West Media Sponsors











Untitled Document
2016 East Gold Sponsors

@ThingsExpo

Untitled Document
2016 East Silver Sponsors


@DevOps Summit

Untitled Document
2016 East Bronze Sponsors

Cloud Expo







Cloud Expo

Untitled Document
2016 East Vendor Presentation Sponsors

@DevOps Summit

Untitled Document
2016 East Exhibitors

@DevOps Summit





@ThingsExpo



@DevOps Summit

@ThingsExpo


@DevOps Summit









@DevOps Summit







@DevOps Summit










Untitled Document
2016 East Media Sponsors










Untitled Document
2015 West Gold Sponsors

Untitled Document
2015 West Silver Sponsor


Untitled Document
2015 West Bronze Sponsors

Cloud Expo |@ThingsExpo

Cloud Expo | DevOps Summit


@ThingsExpo





@DevOps Summit

@ThingsExpo


@ThingsExpo

 


Untitled Document
2015 West Exhibitors












@DevOps Summit





@DevOps Summit












@DevOps Summit

@DevOps Summit




@ThingsExpo


@DevOps Summit

 


Untitled Document
2015 West E-Bulletin Sponsors

DevOps Summit

Untitled Document
2015 West
Associate Sponsor

Untitled Document
2015 West Media Sponsor

Untitled Document
2015 East Gold Sponsors


WebRTC Summit

DevOps Summit

Untitled Document
2015 East Silver Sponsors
DevOps Summit
WebRTC Summit

Untitled Document
2015 East Bronze Sponsors

DevOps Summit

Cloud Expo | DevOps Summit
@ThingsExpo

DevOps Summit

DevOps Summit

Untitled Document
2015 East Delegate Bag Sponsors


Untitled Document
2015 East Exhibitors

DevOps Summit


@ThingsExpo



DevOps Summit






Cloud Expo | @ThingsExpo
Internet of @ThingsExpo
@ThingsExpo
DevOps Summit

DevOps Summit
@ThingsExpo
DevOps Summit
DevOps Summit
DevOps Summit
DevOps Summit
DevOps Summit



@ThingsExpo

Untitled Document
2015 East Associate Sponsor

Untitled Document
2015 East
Media Sponsors

In-Stream Processing | @CloudExpo @robinAKAroblimo #BigData #AI #BI #DX
We are still getting sales reports and other information we need to run our business long after the fact

Most of us have moved our web and e-commerce operations to the cloud, but we are still getting sales reports and other information we need to run our business long after the fact. We sell a hamburger on Tuesday, you might say, but don't know if we made money selling it until Friday. That's because we still rely on Batch processing, where we generate orders, reports, and other management-useful pieces of data when it's most convenient for the IT department to process them, rather than in real time. That was fine when horse-drawn wagons made our deliveries, but it is far too slow for today's world, where stock prices and other bits of information circle the world (literally) at the speed of light. It's time to move to In-Stream Processing. You can't - and shouldn't - keep putting it off.

[Figure 1, courtesy of the Grid Dynamics Blog]

This diagram may look complicated at first, but if you trace the lines it will soon become clear. The only thing that might throw some managers for a loop is the "Data Science" box at the bottom. This term may seem intimidating, but in real life it's just a method of deciding what data is most important to extract from the data stream as it flows by, and how it should best be displayed to the business people who are its end users. Some say, "Data science is just a sexed-up term for statistics." Perhaps. But title aside, displaying the dynamic information needed to run a business - and only that information - in real-time is what In-Stream Processing is all about.

Data Nuggets in the Stream
A retailer may do 100,000 POS credit card transactions per day. That's nice to know, and it's nice to have a dashboard-type display that shows them in real-time, and shows upward and downward trends minute by minute so that cashiers can be assigned with maximum efficiency. In-Stream Processing can do this, and with the right output devices, can even trigger a storewide PA announcement that automatically says, "All cashiers to the front, please." Opening more registers as soon as checkout volume starts to trend upwards makes customers happy. Even the announcement makes them happy, because it shows that management cares about them.

And buried in those 100,000 credit card transactions, there is one that is an attempt to use a stolen card. Obviously, that transaction will be declined. But then what? In the era of batch processing, an automated alert might get sent to management or loss control hours or days after the miscreant was gone. Perhaps the cashier called security, perhaps he didn't. After all, he had other customers in line, and when he told the person with the hot credit card that it was declined, the criminal probably bolted, and the cashier didn't give chase because it was probably against store policy - and he had other things to worry about, anyway.

Now let's fast-forward to tomorrow, when we have In-Stream Processing up and running. The second - literally the second - the hot credit card transaction takes place, both the store's loss control people and management at HQ learn about it. Store security can head for the appropriate POS before the bogus customer is informed that "his" credit card is no good. Indeed, notifying the cashier, and therefore the bogus customer, that the card has been declined can be automatically delayed until store security personnel acknowledge receipt of the alert, which gives them a far greater chance to detain the criminal than they had in the bad old days before they had In-Stream Processing as an anti-theft weapon.

Predicting production failures with In-Stream Processing
Now, let's turn our sights from the POS system to the conveyors in our packing and shipping facility. Whoops! It seems the drive motor for belt number five is suddenly running at 40 degrees C instead of its typical 30C - 32C. If we don't learn about this for a day or two, chances are we'll have burnt-out motor to replace, and we've had a packing line down for a number of hours.

With In-Stream Processing, we can see temperature sensor output changes instantly, and even have alerts set to go off if they move more than X degrees outside their normal operating range. We can do the same thing with strain gauges and many other measurement devices. We can even check the number of boxes getting packed on each line, with alerts set for changes beyond our expectations so that a manager can check that line to make sure everything is okay both with the workers and with their equipment.

The sooner a potential problem is detected, the better our chance of solving it before it becomes a major, costly problem. This applies to almost every aspect of our business, including a sudden spate of customer calls about problems with a particular product.

Keeping irritated customers from becoming angry customers
An exciting recent development in call center management, which couldn't have happened before big data and the cloud made immense data processing power and data storage available at low (and ever-dropping) prices is Emotion Analysis. It's no great trick for a human to tell whether a caller is happy, inquisitive, upset or downright angry. But this is a recent trick for computers, and is just now starting to become a practical business application.

The idea is that as soon as the system detects unhappiness beyond a preset level in a customer's voice, the call is automatically diverted to a supervisor or 2nd-level support person. In theory, a first-tier support person should be able to detect that unhappiness and call for help, but as you know from your own experience calling businesses for help, people in the first support tier may not be capable of recognizing unhappiness even if - it often seems - you bluntly say, "I'm unhappy. Please get your supervisor."

Think what a pleasant surprise it would be if a fresh voice came on the line and said, "This is Ron, in support management. It sounds like you're upset. I don't blame you. Let's see what we can do to solve your problem!" We're not using a chatbot in this scenario - yet. It may not be long until we have good enough AI (or at least pseudo-AI), and good enough voice recognition to replace human customer service workers, but right now nothing beats a knowledgeable employee with the authority to actually make things right for a customer who has gotten a defective product or poor service of some sort.

But In-Stream Processing, running Emotion Analysis, can certainly help us hook our unhappy customer up with the person who can make her problems go away - and do it right now, not a week from Sunday.

New uses for In-Stream Processing are cropping up all the time
Indeed, Emotion Analysis and dozens of other applications that are new or are still being developed all depend on In-Stream Analysis, because they all rely on real-time or near-real-time processing, not processing that happens someday. Program trading is a great example. If you're doing high-frequency stock buying and selling, making hundreds or thousands of trades per minute (or even per second in some cases), you must be able to process data and make decisions - or have a program that makes decisions - fast enough that the length of your connection to the stock exchange can make a noticeable difference in your profits -- which is pretty darn fast.

-------------------------

With a little thought, you can almost certainly think of at least a few ways In-Stream Processing can benefit your business. If not, throw the idea out to your fellow executives. The chances are 100%, more or less, that within a week they'll think of at least a few ways In-Stream Processing can increase your profits.

About Robin Miller
Robin “Roblimo” Miller is a long-time IT journalist known for his work on Slashdot, Linux.com, and other sites covering software so new that its edges haven’t even started to bleed. Nowadays, he writes for FOSSForce.com and works as an editorial consultant and blog editor for Grid Dynamics, “the engineering IT services company known for transformative, mission-critical cloud solutions for retail, finance and technology sectors.”

Presentation Slides
Traditional on-premises data centers have long been the domain of modern data platforms like Apache Hadoop, meaning companies who build thei...
Using new techniques of information modeling, indexing, and processing, new cloud-based systems can support cloud-based workloads previously...

Register and Save!
Save $405
on your “Golden Pass”!
before October 30, 2017!
Call 201.802.3020


Santa Clara Call for Papers Open
Submit
submit your speaking proposal
for the upcoming WebRTC Summit in
Santa Clara!
[Oct 31- Nov 2, 2017]


WebRTC Summit 2017 West
Sponsorship Opportunities
Please Call
201.802.3021
events (at) sys-con.com
Sponsorship opportunities are now open for WebRTC Summit 2017 Santa Clara, Oct 31-Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, and for WebRTC Summit 2018 New York, June 5-7, 2018, at the Javits Center in New York, NY. For sponsorship, exhibit opportunities and show prospectus, please contact Carmen Gonzalez, carmen (at) sys-con.com.



WebRTC Summit Silicon Valley All-Star Speakers Include

MATTHIEU
Octoblu

MAHADEV
Cisco

MCCARTHY
Bsquare

FELICIANO
AMDG

PAUL
VenueNext

SMITH
Eviot

BEAMER
goTraverse

GETTENS
goTraverse

CHAMBLISS
ReadyTalk

HERBERTS
Cityzen Data

REITBAUER
Dynatrace

WILLIAM-
SON

Cloud
Computing

SCHMARZO
EMC

WOOD
VeloCloud

WALLGREN
Electric Cloud

VARAN-
NATH

GE

SRIDHARA-
BALAN

Pulzze

METRIC
Linux

MONTES
Iced

ARIOLA
Parasoft

HOLT
Daitan

CUNNING-
HAM

ReadyTalk

BEDRO-
SIAN

Cypress

NAMIE
Cisco

NAKA-
GAWA

Transparent
Cloud

SHIBATA
Transparent
Cloud

BOYD
Neo4j

WARD
DWE

MILLER
Covisint

EVAVOLD
Covisint

MEINER
Oracle

MEEHAN
Esri

WITECK
Citrix

LIANG
Rancher Labs

BUTLER
Tego

ROWE
IBM Cloud

SKILLERN
Intel

SMITH
Numerex
WebRTC Summit New York All-Star Speakers Include

CLELAND
HGST

VASILIOU
Catchpoint

WALLGREN
Electric Cloud

HINCH-
CLIFFE

7Summits

DE SOUZA
Cisco

RANDALL
Gartner

ARM-
STRONG

AppNeta

SMALL-
TREE

Cazena

MCCARTHY
Bsquare

DELOACH
Infobright

QUINT
Ontegrity

MALAU-
CHLAN

Buddy Platform

PALIOTTA
Vector

MITRA
Cognizant

KOCHER
Grey Heron

PAPDO
POULOS

Cloud9

HARLAN
Two Bulls

GOLO
SHUBIN

Bit6

PROIETTI
Location
Smart

MARTIN
nfrastructure

MOULINE
Everbridge

MARSH
Blue Pillar

PARKS
SecureRF

PEROTTI
Plantronics

HOFFMAN
EastBanc

WATSON
Trendalyze

BENSON-
OFF

Unigma

SHAN
CTS

MATTELA
Redpine

GILLEN
Spark
Coginition

SOLT
Netvibes

BERN-
ARDO

GE Digital

ROMAN-
SKY

TrustPoint

BEAMER
GoTransverse

LESTER
LogMeIn

PONO
-MAREVA

Google

SINGH
Sencha

CALKINS
Amadeus

KLEIN
Rachio

HOASIN
Aeris

SARKARIA
PHEMI

SPROULE
Metavine

SNELL
Intel

LEVINE
CytexOne

ALLEN
Freewave

MCCAL-
LUM

Falconstor

HYEDT
Seamless

WebRTC Summit Silicon Valley All-Star Speakers Include

SCHULZ
Luxoft

TAM-
BURINI

Autodesk

MCCARTHY
Bsquare

THURAI
SaneIoT

TURNER
Cloudian

ENDO
Intrepid

NAKAGAWA
Transparent

SHIBATA
Transparent

LEVANT-LEVI
testRTC

VARAN NATH
GE

COOPER
M2Mi

SENAY
Teletax

SKEEN
Vitria

KOCHER
Grey Heron

GREENE
PubNub

MAGUIRE
HP

MATTHIEU
Octoblu

STEINER-
JOVIC

AweSense

LYNN
AgilData

HEDGES
Cloudata

DUFOUR
Webroot

ROBERTS
Platform

JONES
Deep

PFEIFFER
NICTA

NIELSEN
Redis

PAOLAL-
ANTORIO

DataArchon

KAHN
Solgenia

LOPEZ
Kurento

KIM
MapR

BROMHEAD
Instaclustr

LEVINE
CytexOne

BONIFAZI
Solgenia

GORBA-
CHEV

Intelligent
Systems

THYKAT-
TIL

Navisite

TRELOAR
Bebaio

SIVARAMA-
KRISHNAN

Red Hat
Cloud Expo New York All-Star Speakers Included

DE SOUZA
Cisco

POTTER
SafeLogic

ROBINSON
CompTIA

WARUSA
-WITHANA

WSO2 Inc

MEINER
Oracle

CHOU
Microsoft

HARRISON
Tufin

BRUNOZZI
VMware

KIM
MapR

KANE
Dyn

SICULAR
Basho

TURNER
Cloudian

KUMAR
Liaison

ADAMIAK
Liaison

KHAN
Solgenia

BONIFAZI
Solgenia

SUSSMAN
Coalfire

ISAACSON
RMS

LYNN
CodeFutures

HEABERLIN
Windstream

RAMA
MURTHY

Virtusa

BOSTOCK
IndependenceIT

DE MENO
CommVault

GRILLI
Adobe

WILLIAMS
Rancher Labs

CRISWELL
Alert Logic

COTY
Alert Logic

JACOBS
SingleHop

MARAVEI
Cisco

JACKSON
Softlayer

SINGH
IBM

HAZARD
Softlayer

GALLO
Softlayer

TAMASKAR
GENBAND

SUBRA
-MANIAN

Emcien

LEVESQUE
Windstream

IVANOV
StorPool

BLOOM-
BERG

Intellyx

BUDHANI
Soha

HATHAWAY
IBM Watson

TOLL
ProfitBricks

LANDRY
Microsoft

BEARFIELD
Blue Box

HERITAGE
Akana

PILUSO
SIASMSP

HOLT
IBM Cloudant

SHAN
CTS

PICCIN-
INNI

EMC

BRON-
GERSMA

Modulus

PAIGE
CenturyLink

SABHIKHI
Cognitive Scale

MILLS
Green House Data

KATZEN
CenturyLink

SLOPER
CenturyLink

SRINIVAS
EMC

TALREJA
Cisco

GORBACHEV
Systems Services Inc.

COLLISON
Apcera

PRABHU
OpenCrowd

LYNN
CodeFutures

SWARTZ
Ericsson

MOSHENKO
CoreOS

BERMING-
HAM

SIOS

WILLIS
Stateless Networks

MURPHY
Gridstore

KHABE
Vicom

NIKOLOV
GetClouder

DIETZE
Windstream

DALRY-
MPLE

EnterpriseDB

MAZZUCCO
TierPoint

RIVERA
WHOA.com

HERITAGE
Akana

SEYMOUR
6fusion

GIANNETTO
Author

CARTER
IBM

ROGERS
Virtustream
Cloud Expo Silicon Valley All-Star Speakers

TESAR
Microsoft

MICKOS
HP

BHARGAVA
Intel

RILEY
Riverbed

DEVINE
IBM

ISAACSON
CodeFutures

LYNN
HP

HINKLE
Citrix

KHAN
Solgenia

SINGH
Bigdata

BEACH
SendGrid

BOSTOCK
IndependenceIT

DE SOUZA
Cisco

PATTATHIL
Harbinger

O'BRIEN
Aria Systems

BONIFAZI
Solgenia

BIANCO
Solgenia

PROCTOR
NuoDB

DUGGAL
EnterpriseWeb

TEGETHOFF
Appcore

BRUNOZZI
VMware

HICKENS
Parasoft

KLEBANOV
Cisco

PETERS
Esri

GOLDBERG
Vormetric

CUMBER-
LAND

Dimension

ROSENDAHL
Quantum

LOOMIS
Cloudant

BRUNO
StackIQ

HANNON
SoftLayer

JACKSON
SoftLayer

HOCH
Virtustream

KAPADIA
Seagate

PAQUIN
OnLive

TSAI
Innodisk

BARRALL
Connected Data

SHIAH
AgilePoint

SEGIL
Verizon

PODURI
Citrix

COWIE
Dyn

RITTEN-
HOUSE

Cisco

FALLOWS
Kaazing

THYKATTIL
TimeWarner

LEIDUCK
SAP

LYNN
HP

WAGSTAFF
BSQUARE

POLLACK
AOL

KAMARAJU
Vormetric

BARRY
Catbird

MENDEN-
HALL

SUPERNAP

SHAN
KEANE

PLESE
Verizon

BARNUM
Voxox

TURNER
Cloudian

CALDERON
Advanced Systems

AGARWAL
SOA Software

LEE
Quantum

OBEROI
Concurrent, Inc.

HATEM
Verizon

GALEY
Autodesk

CAUTHRON
NIMBOXX

BARSOUM
IBM

GORDON
1Plug

LEWIS
Verizon

YEO
OrionVM

NAKAGAWA
Transparent Cloud Computing

SHIBATA
Transparent Cloud Computing

NATH
GE

GOKCEN
GE

STOICA
Databricks

TANKEL
Pivotal Software


Testimonials
This week I had the pleasure of delivering the opening keynote at Cloud Expo New York. It was amazing to be back in the great city of New York with thousands of cloud enthusiasts eager to learn about the next step on their journey to embracing a cloud-first worldl."
@SteveMar_Msft
General Manager of Window Azure
 
How does Cloud Expo do it every year? Another INCREDIBLE show - our heads are spinning - so fun and informative."
@SOASoftwareInc
 
Thank you @ThingsExpo for such a great event. All of the people we met over the past three days makes us confident IoT has a bright future."
Yasser Khan
CEO of @Cnnct2me
 
One of the best conferences we have attended in a while. Great job, Cloud Expo team! Keep it going."

@Peak_Ten


Who Should Attend?
Senior Technologists including CIOs, CTOs & Vps of Technology, Chief Systems Engineers, IT Directors and Managers, Network and Storage Managers, Enterprise Architects, Communications and Networking Specialists, Directors of Infrastructure.

Business Executives including CEOs, CMOs, & CIOs , Presidents & SVPs, Directors of Business Development , Directors of IT Operations, Product and Purchasing Managers, IT Managers.

Download Cloud Expo Show Guide
Cloud Expo Show Guide
Download PDF

Join Us as a Media Partner - Together We Can Rock the IT World!
SYS-CON Media has a flourishing Media Partner program in which mutually beneficial promotion and benefits are arranged between our own leading Enterprise IT portals and events and those of our partners.

If you would like to participate, please provide us with details of your website/s and event/s or your organization and please include basic audience demographics as well as relevant metrics such as ave. page views per month.

To get involved, email Patricia Henderson at patricia@sys-con.com.

Digital Transformation Blogs
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to advisory roles at startups. He has worked extensively on monetization, SAAS, IoT, ecosystems, partne...
Whenever a new technology hits the high points of hype, everyone starts talking about it like it will solve all their business problems. Blockchain is one of those technologies. According to Gartner's latest report on the hype cycle of emerging technologies, blockchain has just passed the peak of their hype cycle curve. If you read the news articles about it, one would think it has taken over the technology world. No disruptive technology is without its challenges and potential impediments that frequently get lost in the hype. The panel will discuss their perspective on what they see as th...
Lori MacVittie is a subject matter expert on emerging technology responsible for outbound evangelism across F5's entire product suite. MacVittie has extensive development and technical architecture experience in both high-tech and enterprise organizations, in addition to network and systems administration expertise. Prior to joining F5, MacVittie was an award-winning technology editor at Network Computing Magazine where she evaluated and tested application-focused technologies including app security and encryption-related solutions. She holds a B.S. in Information and Computing Science from th...