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AWS Broke the Internet Again or, Better, a Typo | @CloudExpo #AI #ML #DL
An AI-defined infrastructure can help to avoid service disruptions

Amazon Web Services (AWS) broke the Internet again or better "a typo". On February 28, 2017, an Amazon S3 service disruption in AWS' oldest region US-EAST-1 shuts down several major websites and services like Slack, Trello, Quora, Business Insider, Coursera and Time Inc. Other users were reporting that they were also unable to control devices which were connected via the Internet of Things since IFTTT was also down. Those kinds of disruptions are becoming more and more business critical for today's digital economy. To prevent these situations, cloud users should always consider the shared responsibility model in the public cloud. However, there are also ways where Artificial Intelligence (AI) can help. This article describes that an AI-defined Infrastructure respectively an AI-powered IT management system can help to avoid service disruptions of public cloud providers.

Amazon S3 Service Disruption - What has happened
After every service disruption AWS writes a summary of what was going on during an incident. This is what happened on the morning of February 28.

"The Amazon Simple Storage Service (S3) team was debugging an issue causing the S3 billing system to progress more slowly than expected. At 9:37AM PST, an authorized S3 team member using an established playbook executed a command which was intended to remove a small number of servers for one of the S3 subsystems that is used by the S3 billing process. Unfortunately, one of the inputs to the command was entered incorrectly and a larger set of servers was removed than intended. The servers that were inadvertently removed supported two other S3 subsystems.  One of these subsystems, the index subsystem, manages the metadata and location information of all S3 objects in the region. This subsystem is necessary to serve all GET, LIST, PUT, and DELETE requests. The second subsystem, the placement subsystem, manages allocation of new storage and requires the index subsystem to be functioning properly to correctly operate. The placement subsystem is used during PUT requests to allocate storage for new objects. Removing a significant portion of the capacity caused each of these systems to require a full restart. While these subsystems were being restarted, S3 was unable to service requests. Other AWS services in the US-EAST-1 Region that rely on S3 for storage, including the S3 console, Amazon Elastic Compute Cloud (EC2) new instance launches, Amazon Elastic Block Store (EBS) volumes (when data was needed from a S3 snapshot), and AWS Lambda were also impacted while the S3 APIs were unavailable."

Read more under "Summary of the Amazon S3 Service Disruption in the Northern Virginia (US-EAST-1) Region".

Bottom line, a typo crashed the AWS powered Internet! AWS outages already have a long history and the more AWS customers running their web infrastructure on the cloud giant, the more issues end customers will experience in the future. According to SimilarTech only Amazon S3 is already used by 152,123 websites and 124,577 unique domains.

However, following the philosophy of "Everything fails all the time (Werner Vogels, CTO Amazon.com)" means if you are using AWS you must "Design for Failure".  Something cloud role model and video on demand provider Netflix is doing in perfection. In doing so, Netflix has developed its Simian Army an open source toolset everyone can use to run a cloud infrastructure on AWS high-available.

Netflix "simply" uses the two levels of redundancy AWS offers. Multiple regions and multiple availability zones (AZ). Multiple regions are the masterclass of using AWS, very complex and sophisticated since you must build and manage entire separated infrastructure environments within AWS' worldwide distributed cloud infrastructure. Multiple AZs are the preferred and "easiest" way for high availability (HA) on AWS. In this case, the infrastructure is built within more than one data center (AZ). In doing so, a single region HA architecture is deployed in at least two or more AZs - a load balancer in front of it is controlling the data traffic.

However, even if "typos" shouldn't happen the recent accident shows, that human error is still the biggest issue running IT systems. In addition, you can blame AWS only to a certain extend since the public cloud is about shared responsibility.

Shared Responsibility in the Public Cloud
An important public cloud detail is the self-service. Depending on its DNA the providers are only taking responsibility for specific areas. The customer is responsible for the rest. In the public cloud, it is about sharing responsibilities - this model is called Shared Responsibility. The provider and its customers divide the field of duties among themselves. In doing so, the customer's self-responsibility plays a major role. In the context of IaaS utilization, the provider is responsible for the operations and security of the physical environment. He is taking care of:

  • Set up and maintenance of the entire data center infrastructure.
  • Deployment of compute power, storage, network and managed services (like databases) and other micro services.
  • Provisioning the virtualization layer customers are using to demand virtual resources at any time.
  • Deployment of services and tools customers can use to manage their areas of responsibility.

The customer is responsible for the operations and security of the logical environment. This includes:

  • Set up of the virtual infrastructure.
  • Installation of operating systems.
  • Configuration of networks and firewall settings.
  • Operations of own applications and self-developed (micro) services.

Thus, the customer is responsible for the operations and security of his own infrastructure environment and the systems, applications, services, as well as stored data on top of it. However, providers like Amazon Web Services or Microsoft Azure provide comprehensive tools and services customers can use e.g. to encrypt their data as well as ensure identity and access controls. In addition, enablement services (micro services) exist that customers can adopt to develop own applications more quickly and easily.

In doing so, the customer is all alone in its area of responsibility and thus must take self-responsibility. However, this part of the shared responsibility can be done by an AI-defined IT management system respectively an AI-defined Infrastructure.

An AI-defined Infrastructure can help to avoid Service Disruptions
An AI-defined Infrastructure can help to avoid service disruptions in the public cloud. However, the basis of this kind of infrastructure is a General AI that combines three major human abilities that enable enterprises to tackle IT and business process challenges.

  • Understanding: By creating a semantic data map the General AI understands the world of the company in which its IT and business exists.
  • Learning: By creating Knowledge Items the General AI learns best practices and reasoning from experts. Knowledge is taught in atomic pieces of information (Knowledge Items) that represent separate steps of a process.
  • Solving: With machine reasoning problems are solved in ambiguous and changing environments. The General AI dynamically reacts to the ever-changing context, selecting the best course of action. Based on machine learning the results are optimized through experiments.

To put this into the context of an AWS service disruption:

  • Understanding: The General AI creates a semantic map of the AWS environment as part of the world in which the company exists.
  • Learning: IT experts create Knowledge Items while they are configuring and working with AWS from what the General AI learns best practices. Thus, the experts teach the General AI contextual knowledge that includes what, when, where and why something needs to be done - for example when a specific AWS service is not responding.
  • Solving: The General AI dynamically reacts to incidents based on the learned knowledge. Thus, the AI (probably) knows what to do at this very moment - even if no high availability setup was considered from the beginning.

Frankly speaking, everything described above is no magic. Like every new born organism an AI-defined Infrastructure needs to be trained but afterwards can work autonomously as well as can detect anomalies as well as service disruptions in the public cloud and solve them. Therefore, you need the knowledge of experts who have a deep understanding of AWS and how the cloud works in general. These experts need to teach the General AI with their contextual knowledge that includes not only what, when and where but also why. They have to teach the AI with atomic pieces (Knowledge Items, KI) that can be indexed and prioritized by the AI. Context and indexing enable this KIs to be combined to form many solutions.

KIs created by various IT experts create pooled expertise that is further optimized by machine selection of best knowledge combinations for problem resolution. This type of collaborative learning improves process time task by task. However, the number of possible permutations grows exponentially with added knowledge. Connected to a knowledge core, the General AI continuously optimizes performance by eliminating unnecessary steps and even changing routes based on other contextual learning. And the bigger the semantic graph and knowledge core gets, the better and more dynamically the infrastructure can act in terms of service disruptions.

On a final note, do not underestimate the "power of we"! Our research at Arago revealed that with an overlap of 33 percent in basic knowledge, this knowledge can and is used outside a specific organizational environment, i.e. across different client environments. The reuse of knowledge within a client is up to 80 percent. Thus, exchanging basic knowledge within a community becomes imperative from an efficiency perspective and improve the abilities of the General AI.

About Rene Buest
Rene Buest is Director of Market Research & Technology Evangelism at Arago. Prior to that he was Senior Analyst and Cloud Practice Lead at Crisp Research, Principal Analyst at New Age Disruption and member of the worldwide Gigaom Research Analyst Network. At this time he was considered a top cloud computing analyst in Germany and one of the worldwide top analysts in this area. In addition, he was one of the world’s top cloud computing influencers and belongs to the top 100 cloud computing experts on Twitter and Google+. Since the mid-90s he is focused on the strategic use of information technology in businesses and the IT impact on our society as well as disruptive technologies.

Rene Buest is the author of numerous professional technology articles. He regularly writes for well-known IT publications like Computerwoche, CIO Magazin, LANline as well as Silicon.de and is cited in German and international media – including New York Times, Forbes Magazin, Handelsblatt, Frankfurter Allgemeine Zeitung, Wirtschaftswoche, Computerwoche, CIO, Manager Magazin and Harvard Business Manager. Furthermore he is speaker and participant of experts rounds. He is founder of CloudUser.de and writes about cloud computing, IT infrastructure, technologies, management and strategies. He holds a diploma in computer engineering from the Hochschule Bremen (Dipl.-Informatiker (FH)) as well as a M.Sc. in IT-Management and Information Systems from the FHDW Paderborn.

Presentation Slides
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All organizations that did not originate this moment have a pre-existing culture as well as legacy technology and processes that can be more or less amenable to DevOps implementation. That organizational culture is influenced by the personalities and management styles of Executive Management, the wider culture in which the organization is situated, and the personalities of key team members at all levels of the organization. This culture and entrenched interests usually throw a wrench in the work...
IoT is at the core or many Digital Transformation initiatives with the goal of re-inventing a company's business model. We all agree that collecting relevant IoT data will result in massive amounts of data needing to be stored. However, with the rapid development of IoT devices and ongoing business model transformation, we are not able to predict the volume and growth of IoT data. And with the lack of IoT history, traditional methods of IT and infrastructure planning based on the past do not app...
As businesses adopt functionalities in cloud computing, it’s imperative that IT operations consistently ensure cloud systems work correctly – all of the time, and to their best capabilities. In his session at @BigDataExpo, Bernd Harzog, CEO and founder of OpsDataStore, presented an industry answer to the common question, “Are you running IT operations as efficiently and as cost effectively as you need to?” He then expounded on the industry issues he frequently came up against as an analyst, and ...
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In his session at 20th Cloud Expo, Mike Johnston, an infrastructure engineer at Supergiant.io, discussed how to use Kubernetes to set up a SaaS infrastructure for your business. Mike Johnston is an infrastructure engineer at Supergiant.io with over 12 years of experience designing, deploying, and maintaining server and workstation infrastructure at all scales. He has experience with brick and mortar data centers as well as cloud providers like Digital Ocean, Amazon Web Services, and Rackspace. H...
FinTechs use the cloud to operate at the speed and scale of digital financial activity, but are often hindered by the complexity of managing security and compliance in the cloud. In his session at 20th Cloud Expo, Sesh Murthy, co-founder and CTO of Cloud Raxak, showed how proactive and automated cloud security enables FinTechs to leverage the cloud to achieve their business goals. Through business-driven cloud security, FinTechs can speed time-to-market, diminish risk and costs, maintain continu...
While the focus and objectives of IoT initiatives are many and diverse, they all share a few common attributes, and one of those is the network. Commonly, that network includes the Internet, over which there isn't any real control for performance and availability. Or is there? The current state of the art for Big Data analytics, as applied to network telemetry, offers new opportunities for improving and assuring operational integrity. In his session at @ThingsExpo, Jim Frey, Vice President of S...
As enterprise cloud becomes the norm, businesses and government programs must address compounded regulatory compliance related to data privacy and information protection. The most recent, Controlled Unclassified Information and the EU’s GDPR have board level implications and companies still struggle with demonstrating due diligence. Developers and DevOps leaders, as part of the pre-planning process and the associated supply chain, could benefit from updating their code libraries and design by in...
Five years ago development was seen as a dead-end career, now it’s anything but – with an explosion in mobile and IoT initiatives increasing the demand for skilled engineers. But apart from having a ready supply of great coders, what constitutes true ‘DevOps Royalty’? It’ll be the ability to craft resilient architectures, supportability, security everywhere across the software lifecycle. In his keynote at @DevOpsSummit at 20th Cloud Expo, Jeffrey Scheaffer, GM and SVP, Continuous Delivery Busine...
The current age of digital transformation means that IT organizations must adapt their toolset to cover all digital experiences, beyond just the end users’. Today’s businesses can no longer focus solely on the digital interactions they manage with employees or customers; they must now contend with non-traditional factors. Whether it's the power of brand to make or break a company, the need to monitor across all locations 24/7, or the ability to proactively resolve issues, companies must adapt to...
In his session at @ThingsExpo, Eric Lachapelle, CEO of the Professional Evaluation and Certification Board (PECB), provided an overview of various initiatives to certify the security of connected devices and future trends in ensuring public trust of IoT. Eric Lachapelle is the Chief Executive Officer of the Professional Evaluation and Certification Board (PECB), an international certification body. His role is to help companies and individuals to achieve professional, accredited and worldwide re...
Wooed by the promise of faster innovation, lower TCO, and greater agility, businesses of every shape and size have embraced the cloud at every layer of the IT stack – from apps to file sharing to infrastructure. The typical organization currently uses more than a dozen sanctioned cloud apps and will shift more than half of all workloads to the cloud by 2018. Such cloud investments have delivered measurable benefits. But they’ve also resulted in some unintended side-effects: complexity and risk. ...
The taxi industry never saw Uber coming. Startups are a threat to incumbents like never before, and a major enabler for startups is that they are instantly “cloud ready.” If innovation moves at the pace of IT, then your company is in trouble. Why? Because your data center will not keep up with frenetic pace AWS, Microsoft and Google are rolling out new capabilities. In his session at 20th Cloud Expo, Don Browning, VP of Cloud Architecture at Turner, posited that disruption is inevitable for comp...
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IoT solutions exploit operational data generated by Internet-connected smart “things” for the purpose of gaining operational insight and producing “better outcomes” (for example, create new business models, eliminate unscheduled maintenance, etc.). The explosive proliferation of IoT solutions will result in an exponential growth in the volume of IoT data, precipitating significant Information Governance issues: who owns the IoT data, what are the rights/duties of IoT solutions adopters towards t...
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Amazon started as an online bookseller 20 years ago. Since then, it has evolved into a technology juggernaut that has disrupted multiple markets and industries and touches many aspects of our lives. It is a relentless technology and business model innovator driving disruption throughout numerous ecosystems. Amazon’s AWS revenues alone are approaching $16B a year making it one of the largest IT companies in the world. With dominant offerings in Cloud, IoT, eCommerce, Big Data, AI, Digital Assista...
You know you need the cloud, but you’re hesitant to simply dump everything at Amazon since you know that not all workloads are suitable for cloud. You know that you want the kind of ease of use and scalability that you get with public cloud, but your applications are architected in a way that makes the public cloud a non-starter. You’re looking at private cloud solutions based on hyperconverged infrastructure, but you’re concerned with the limits inherent in those technologies.
Cloud applications are seeing a deluge of requests to support the exploding advanced analytics market. “Open analytics” is the emerging strategy to deliver that data through an open data access layer, in the cloud, to be directly consumed by external analytics tools and popular programming languages. An increasing number of data engineers and data scientists use a variety of platforms and advanced analytics languages such as SAS, R, Python and Java, as well as frameworks such as Hadoop and Spark...
A look across the tech landscape at the disruptive technologies that are increasing in prominence and speculate as to which will be most impactful for communications – namely, AI and Cloud Computing. In his session at 20th Cloud Expo, Curtis Peterson, VP of Operations at RingCentral, highlighted the current challenges of these transformative technologies and shared strategies for preparing your organization for these changes. This “view from the top” outlined the latest trends and developments i...
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Hardware virtualization and cloud computing allowed us to increase resource utilization and increase our flexibility to respond to business demand. Docker Containers are the next quantum leap - Are they?! Databases always represented an additional set of challenges unique to running workloads requiring a maximum of I/O, network, CPU resources combined with data locality.
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When growing capacity and power in the data center, the architectural trade-offs between server scale-up vs. scale-out continue to be debated. Both approaches are valid: scale-out adds multiple, smaller servers running in a distributed computing model, while scale-up adds fewer, more powerful servers that are capable of running larger workloads. It’s worth noting that there are additional, unique advantages that scale-up architectures offer. One big advantage is large memory and compute capacity...
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In his session at Cloud Expo, Alan Winters, U.S. Head of Business Development at MobiDev, presented a success story of an entrepreneur who has both suffered through and benefited from offshore development across multiple businesses: The smart choice, or how to select the right offshore development partner Warning signs, or how to minimize chances of making the wrong choice Collaboration, or how to establish the most effective work processes Budget control, or how to maximize project result...
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, discussed the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports.
Without lifecycle traceability and visibility across the tool chain, stakeholders from Planning-to-Ops have limited insight and answers to who, what, when, why and how across the DevOps lifecycle. This impacts the ability to deliver high quality software at the needed velocity to drive positive business outcomes. In his session at @DevOpsSummit 19th Cloud Expo, Eric Robertson, General Manager at CollabNet, showed how customers are able to achieve a level of transparency that enables everyone fro...

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-MANIAN

Emcien

LEVESQUE
Windstream

IVANOV
StorPool

BLOOM-
BERG

Intellyx

BUDHANI
Soha

HATHAWAY
IBM Watson

TOLL
ProfitBricks

LANDRY
Microsoft

BEARFIELD
Blue Box

HERITAGE
Akana

PILUSO
SIASMSP

HOLT
IBM Cloudant

SHAN
CTS

PICCIN-
INNI

EMC

BRON-
GERSMA

Modulus

PAIGE
CenturyLink

SABHIKHI
Cognitive Scale

MILLS
Green House Data

KATZEN
CenturyLink

SLOPER
CenturyLink

SRINIVAS
EMC

TALREJA
Cisco

GORBACHEV
Systems Services Inc.

COLLISON
Apcera

PRABHU
OpenCrowd

LYNN
CodeFutures

SWARTZ
Ericsson

MOSHENKO
CoreOS

BERMING-
HAM

SIOS

WILLIS
Stateless Networks

MURPHY
Gridstore

KHABE
Vicom

NIKOLOV
GetClouder

DIETZE
Windstream

DALRY-
MPLE

EnterpriseDB

MAZZUCCO
TierPoint

RIVERA
WHOA.com

HERITAGE
Akana

SEYMOUR
6fusion

GIANNETTO
Author

CARTER
IBM

ROGERS
Virtustream
Cloud Expo Silicon Valley All-Star Speakers

TESAR
Microsoft

MICKOS
HP

BHARGAVA
Intel

RILEY
Riverbed

DEVINE
IBM

ISAACSON
CodeFutures

LYNN
HP

HINKLE
Citrix

KHAN
Solgenia

SINGH
Bigdata

BEACH
SendGrid

BOSTOCK
IndependenceIT

DE SOUZA
Cisco

PATTATHIL
Harbinger

O'BRIEN
Aria Systems

BONIFAZI
Solgenia

BIANCO
Solgenia

PROCTOR
NuoDB

DUGGAL
EnterpriseWeb

TEGETHOFF
Appcore

BRUNOZZI
VMware

HICKENS
Parasoft

KLEBANOV
Cisco

PETERS
Esri

GOLDBERG
Vormetric

CUMBER-
LAND

Dimension

ROSENDAHL
Quantum

LOOMIS
Cloudant

BRUNO
StackIQ

HANNON
SoftLayer

JACKSON
SoftLayer

HOCH
Virtustream

KAPADIA
Seagate

PAQUIN
OnLive

TSAI
Innodisk

BARRALL
Connected Data

SHIAH
AgilePoint

SEGIL
Verizon

PODURI
Citrix

COWIE
Dyn

RITTEN-
HOUSE

Cisco

FALLOWS
Kaazing

THYKATTIL
TimeWarner

LEIDUCK
SAP

LYNN
HP

WAGSTAFF
BSQUARE

POLLACK
AOL

KAMARAJU
Vormetric

BARRY
Catbird

MENDEN-
HALL

SUPERNAP

SHAN
KEANE

PLESE
Verizon

BARNUM
Voxox

TURNER
Cloudian

CALDERON
Advanced Systems

AGARWAL
SOA Software

LEE
Quantum

OBEROI
Concurrent, Inc.

HATEM
Verizon

GALEY
Autodesk

CAUTHRON
NIMBOXX

BARSOUM
IBM

GORDON
1Plug

LEWIS
Verizon

YEO
OrionVM

NAKAGAWA
Transparent Cloud Computing

SHIBATA
Transparent Cloud Computing

NATH
GE

GOKCEN
GE

STOICA
Databricks

TANKEL
Pivotal Software


Testimonials
This week I had the pleasure of delivering the opening keynote at Cloud Expo New York. It was amazing to be back in the great city of New York with thousands of cloud enthusiasts eager to learn about the next step on their journey to embracing a cloud-first worldl."
@SteveMar_Msft
General Manager of Window Azure
 
How does Cloud Expo do it every year? Another INCREDIBLE show - our heads are spinning - so fun and informative."
@SOASoftwareInc
 
Thank you @ThingsExpo for such a great event. All of the people we met over the past three days makes us confident IoT has a bright future."
Yasser Khan
CEO of @Cnnct2me
 
One of the best conferences we have attended in a while. Great job, Cloud Expo team! Keep it going."

@Peak_Ten


Who Should Attend?
Senior Technologists including CIOs, CTOs & Vps of Technology, Chief Systems Engineers, IT Directors and Managers, Network and Storage Managers, Enterprise Architects, Communications and Networking Specialists, Directors of Infrastructure.

Business Executives including CEOs, CMOs, & CIOs , Presidents & SVPs, Directors of Business Development , Directors of IT Operations, Product and Purchasing Managers, IT Managers.

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Join Us as a Media Partner - Together We Can Rock the IT World!
SYS-CON Media has a flourishing Media Partner program in which mutually beneficial promotion and benefits are arranged between our own leading Enterprise IT portals and events and those of our partners.

If you would like to participate, please provide us with details of your website/s and event/s or your organization and please include basic audience demographics as well as relevant metrics such as ave. page views per month.

To get involved, email Patricia Henderson at patricia@sys-con.com.

@CloudExpo Blogs
"DX encompasses the continuing technology revolution, and is addressing society's most important issues throughout the entire $78 trillion 21st-century global economy," said Roger Strukhoff, Conference Chair. "DX World Expo has organized these issues along 10 tracks with more than 150 of the world's top speakers coming to Istanbul to help change the world."
"As we've gone out into the public cloud we've seen that over time we may have lost a few things - we've lost control, we've given up cost to a certain extent, and then security, flexibility," explained Steve Conner, VP of Sales at Cloudistics,in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We provide IoT solutions. We provide the most compatible solutions for many applications. Our solutions are industry agnostic and also protocol agnostic," explained Richard Han, Head of Sales and Marketing and Engineering at Systena America, in this SYS-CON.tv interview at @ThingsExpo, held June 6-8, 2017, at the Javits Center in New York City, NY.
"We are focused on SAP running in the clouds, to make this super easy because we believe in the tremendous value of those powerful worlds - SAP and the cloud," explained Frank Stienhans, CTO of Ocean9, Inc., in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
I came across the brilliant blog site of Futurist Frank Diana this week. In one of his most recent articles he discusses the concept of combinatorial nature. He states, "We are seeing exponential convergence across the areas of science, technology, economics, society, ethics, and politics. The combinatorial nature of an overwhelming number of building blocks drives an accelerating intersection across these areas." As an expert Lego player, I can appreciate the concept of building blocks, and the near infinite number of combinations these blocks can be used to form. The idea that we have no...
Blockchain technology is taking over the world. It is an ingenious invention by a person or a group of people known by the pseudonym, Satoshi Nakamoto. Unless you’ve been living under a rock for the past 8 years, you have heard of Bitcoin. The underlying technology behind Bitcoin is called blockchain. It is a public ledger of all the Bitcoin transactions ever happened on its network.
If you are thinking about moving applications off a mainframe and over to open systems and the cloud, consider these guidelines to prioritize what to move and what to eliminate. On the surface, mainframe architecture seems relatively simple: A centrally located computer processes data through an input/output subsystem and stores its computations in memory. At the other end of the mainframe are printers and terminals that communicate with the mainframe through protocols. For all of its apparent simplicity, mainframe architecture can be extraordinarily complex. Mainframes process thousands of...
Many organizations are now looking to DevOps maturity models to gauge their DevOps adoption and compare their maturity to their peers. However, as enterprise organizations rush to adopt DevOps, moving past experimentation to embrace it at scale, they are in danger of falling into the trap that they have fallen into time and time again. Unfortunately, we've seen this movie before, and we know how it ends: badly.
For any business to be successful, it must enable talent to focus on the innovation that will drive new value. As digital literacy and dexterity grows, people are increasingly agnostic about devices – they want to be able to access their personalized workspace and services anywhere, at any time, on any device that happens to be at hand. The concept of digital transformation is gathering pace. When Gartner surveyed 388 CEOs recently, 56% said their digital improvements had already increased profits. But there’s also significant pressure, with 47% reporting challenges from the board of directo...
Patents are a good step towards shielding your IP data, but they’re not a seamless solution. Legal protection regarding intellectual property isn’t definite and has some holes in it. The constant stream of big data has made this problem even worse, obscuring the specifics about original ownership. Data comes in streams from all over the world. Companies have more information about consumers and their closest competitors than ever before. It's an incredible marketing advantage when utilized correctly, and businesses are happy to have it in their arsenal.
Remember the Y2K bug, the computer coding flaw that was predicted to cause global havoc when the two-digit dates embedded in software rolled over from 1999 to 2000? After organizations around the world spent a year checking and upgrading their systems to deal with the issue, few major problems ended up occurring. The world is now on the brink of what could be called the Y2K bug of data privacy – the European Union’s General Data Protection Regulation (GDPR), tough rules that require companies to be more transparent about the information they collect on individuals and how it is used.
Without a doubt, we’re at a tipping point when it comes to security and the Internet of Things (IoT). Recently, security flaws have been exposed in consumer products, including children’s toys, baby monitors, cars, and pacemakers. In late October 2016, Dyn®, an internet infrastructure vendor, suffered a malicious DDoS attack that was achieved by leveraging malware on IoT devices such as webcams and printers that were connected to the Dyn network. No, IoT security concerns are not new. In fact, any device that’s connected to a network represents an opportunity for malicious activity. But what...
As we have seen over and over again, a new wave of ransomware attacks has been plaguing large parts of Europe over the last couple of weeks. While the affected individuals and organizations are struggling with the very tangible business impact of the loss of revenue and operations, it’s critical to step back and review what else one could do to mitigate and minimize the damage from such attacks in the future.
Did you know that the reservations systems of the biggest carriers mostly run on a specialized IBM operating system known as Transaction Processing Facility (TPF). Designed by IBM in the 1960’s it was designed to process a large numbers of transactions quickly. Although IBM is still updating the code, the last major rewrite was about ten years ago. With all the major technologies changes since then, it’s clear that IBM has already accomplished a herculean task by keeping an application viable for over 50 years!
Since the emergence of the Agile Manifesto back in 2001, agile quickly established itself as the prevalent software development methodology. The industry rapidly adopted shorter sprints of work, regular reassessment and so on. So, surely, in 2017 there's no question as to whether we're working in an agile manner? I think you'd be surprised.
SYS-CON Events announced today that DXWorldExpo has been named “Global Sponsor” of SYS-CON's 21st International Cloud Expo, which will take place on Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Digital Transformation is the key issue driving the global enterprise IT business. Digital Transformation is most prominent among Global 2000 enterprises and government institutions.
The renowned military strategist John Boyd taught that people and institutions collect favorite philosophies, strategies, theories and ideologies over a period of time, and then try to align the future to fit them. The problem with this is the future is rarely like the past, and trying to fit new data into old paradigms often forces us to perform irrational mental gymnastics, which leaves us farther from the truth.
Runaway cloud computing cost may be causing an information technology industry crisis. Expanding requirements, extended transition schedules and misleading marketplace hype have made “Transformation” a dirty word. Questions about how to manage cost variances and deviations with assets and cost across different suppliers abound. A recent Cloud Tech article explained that while public cloud offers considerable cost savings in comparison to private or on-premises based alternatives, there may also be significant hidden costs. Operational features like auto-scaling can cause costs to soar in li...
If you read a lot of business and technology publications, you might think public clouds are universally preferred over all other cloud options. To be sure, the numbers posted by Amazon Web Services (AWS) and Microsoft’s Azure platform are nothing short of impressive. Statistics reveal that public clouds are growing faster than private clouds and analysts at IDC predict that public cloud growth will be 3 times that of private clouds by 2019.
From personal care products to groceries and movies on demand, cloud-based subscriptions are fulfilling the needs of consumers across an array of market sectors. Nowhere is this shift to subscription services more evident than in the technology sector. By adopting an Everything-as-a-Service (XaaS) delivery model, companies are able to tailor their computing environments to shape the experiences they want for customers as well as their workforce.