We Can Work IT Out: The In-House IT and MSP Dynamic
In-house IT professionals and managed service providers (MSPs) have had an interesting relationship over the course of IT history. Yes, they are vastly different, but if we drew a Venn diagram of IT and the MSP, the intersection of the two is worth exploring, particularly regarding how IT professionals can best manage their MSPs and work harmoniously to advance the common goal of IT performance.
For IT professionals, the very utterance of the acronym "MSP" may conjure feelings of skepticism and fearing the reaper, which doesn't need to be the case. MSPs don't always equal outsourcing IT in its entirety. Let's explore common scenarios where in-house IT professionals and MSPs work together, because in these cases, in-house IT professionals need to understand how to get the most out of these relationships and up-level their careers by properly managing MSPs. It's a lot more involved than simply passing help desk tickets back and forth.
Scenario 1: The MSP as an elastic resource There are two common ways the MSP as an elastic resource plays out. The first happens in a period of merger and acquisition, where a business is changing or understaffed and it will take a while to normalize and ramp back up. It's the IT department's job to help management figure out where to best assign MSP resources.
The second case is when a business is undergoing a major technology transition; say, moving to hybrid IT, for example. In this scenario, often a business doesn't need to staff up permanently, so the MSP provides this elasticity and is a more budget-friendly (and courteous) option than hiring for current needs and doing layoffs later. Like the merger and acquisition scenario, the in-house IT professional will likely be part of the decision-making process and will be able to help establish how to make the use of an MSP most effective - getting the MSP integrated into necessary systems, and assuring they have ready access and at the same time providing governance. This means there is a better chance of engaging the MSP on the IT professional's terms.
Scenario 2: An MSP is managing only a certain part of the infrastructure Let's say an IT professional oversees a division or department within a larger IT organization, and an MSP subsequently manages global infrastructure for some part of the systems the IT professional manages. For instance, an MSP could manage the network, upstream applications, virtualization management infrastructure, or the data center. In these cases, as examples, the network engineer would work with the data center MSP, or the in-house IT professional in charge of application delivery would work with the network MSP. Here, certain portions of the IT infrastructure are outsourced, while the IT department manages everything else.
Another example of this scenario that often arises is an MSP managing high-touch, low-value devices on-premises, such as printers. In many of these cases, IT professionals may feel there are limitations placed on them by the MSP, but truly both parties have the same end goal of performance in sight.
Scenario 3: The MSP as consultant The final common scenario typically occurs when smaller IT departments need expertise in a certain area, but can't hire. For example, if an Oracle® expert is needed, IT departments may bring on an MSP specialist to manage, perform backups, and care for the Oracle systems. This is a lot like consulting, but the MSP has a long-term contract, takes care of the specific environment, and has remote access.
Best practices for improving the IT professional-MSP relationship To make any of these scenarios work, IT professionals should consider the following best practices:
Acceptance: IT professionals need to accept that MSPs are there to help. Yes, they are managing some portion of the resources IT departments may believe should be managed in-house, but in-house professionals should learn to make the most of the arrangement.
Communication: Especially if MSPs are managing a particular part of an IT division or department, IT professionals are going to have to deal with them regularly, so they should be sociable and seek to understand how to be collaborative and improve efficiency. This also means learning more about the MSP so IT professionals can understand the best and worst times to rely on them for help. For example, if an MSP has retailer clients, Black Friday is likely not the best time to submit an IT ticket related to a system managing a manufacturing process.
Business Alignment: IT professionals should seek to learn why the company has engaged an MSP rather than building in-house from the perspective of business leadership. That way, IT departments can align activities with the same business goals that drove the organization to choose the MSP route in the first place.
Enjoyment: At last, IT professionals should consider that perhaps weekends might actually become a bit better if MSPs have a role, even if it's just taking first level help desk calls and tickets during off hours. It might be worth a little initial apprehension to learn that working together can sometimes bring peace and time to recharge for more creative, critical work.
Given the rapid evolution of traditional IT environments, especially in a world where the cloud may be destined to draw data centers down to shadows of their former selves, in-house IT departments and MSPs must work together. IT professionals should remember that MSPs, properly managed, are not always the adversary. Sometimes working together is good for IT, the business, and end users.
20th International Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world.
Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Meanwhile, 94% of enterprises are using some form of XaaS - software, platform, and infrastructure as a service.
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All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades.
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend @CloudExpo | @ThingsExpo, June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA. Learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
Track 1. FinTech Track 2. Enterprise Cloud | Digital Transformation Track 3. DevOps, Containers & Microservices Track 4. Big Data | Analytics Track 5. Industrial IoT Track 6. IoT Dev & Deploy | Mobility Track 7. APIs | Cloud Security Track 8. AI | ML | DL | Cognitive Computing
Delegates to Cloud Expo / @ThingsExpo will be able to attend 8 simultaneous, information-packed education tracks.
There are over 120 breakout sessions in all, with Keynotes, General Sessions, and Power Panels adding to three days of incredibly rich presentations and content.
Join Cloud Expo / @ThingsExpo conference chair Roger Strukhoff (@IoT2040), June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA for three days of intense Enterprise Cloud and 'Digital Transformation' discussion and focus, including Big Data's indispensable role in IoT, Smart Grids and (IIoT) Industrial Internet of Things, Wearables and Consumer IoT, as well as (new) Digital Transformation in Vertical Markets.
Financial Technology - or FinTech - Is Now Part of the @CloudExpo Program!
Accordingly, attendees at the upcoming 20th Cloud Expo / @ThingsExpo June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA will find fresh new content in a new track called FinTech, which will incorporate machine learning, artificial intelligence, deep learning, and blockchain into one track.
Financial enterprises in New York City, London, Singapore, and other world financial capitals are embracing a new generation of smart, automated FinTech that eliminates many cumbersome, slow, and expensive intermediate processes from their businesses.
FinTech brings efficiency as well as the ability to deliver new services and a much improved customer experience throughout the global financial services industry. FinTech is a natural fit with cloud computing, as new services are quickly developed, deployed, and scaled on public, private, and hybrid clouds.
More than US$20 billion in venture capital is being invested in FinTech this year. @CloudExpo is pleased to bring you the latest FinTech developments as an integral part of our program, starting at the 20th International Cloud Expo June 6-8, 2017 in New York City and October 31 - November 2, 2017 in Silicon Valley.
The upcoming 20th International @CloudExpo | @ThingsExpo, June 6-8, 2017, at the Javits Center in New York City, NY and October 31 - November 2, 2017, Santa Clara Convention Center, CA announces that its Call For Papers for speaking opportunities is open.
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About Patrick Hubbard Patrick Hubbard is a head geek and senior technical product marketing manager at SolarWinds, with 20 years of technical expertise and IT customer perspective. His networking management experience includes work with campus, data center, high availability and disaster recovery, and storage networks, and with VoIP, telepresence and VDI in both Fortune 500 companies and startups in the high tech, transportation, financial services and telecom industries.
DevOps is under attack because developers don’t want to mess with infrastructure. They will happily own their code into production, but want to use platforms instead of raw automation. That’s changing the landscape that we understand as DevOps with both architecture concepts (CloudNative) and process redefinition (SRE).
Rob Hirschfeld’s recent work in Kubernetes operations has led to the conclusion that containers and related platforms have changed the way we should be thinking about DevOps and...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develop...
The next XaaS is CICDaaS. Why? Because CICD saves developers a huge amount of time. CD is an especially great option for projects that require multiple and frequent contributions to be integrated. But… securing CICD best practices is an emerging, essential, yet little understood practice for DevOps teams and their Cloud Service Providers. The only way to get CICD to work in a highly secure environment takes collaboration, patience and persistence. Building CICD in the cloud requires rigorous ar...
Companies are harnessing data in ways we once associated with science fiction. Analysts have access to a plethora of visualization and reporting tools, but considering the vast amount of data businesses collect and limitations of CPUs, end users are forced to design their structures and systems with limitations. Until now. As the cloud toolkit to analyze data has evolved, GPUs have stepped in to massively parallel SQL, visualization and machine learning.
To get the most out of their data, successful companies are not focusing on queries and data lakes, they are actively integrating analytics into their operations with a data-first application development approach. Real-time adjustments to improve revenues, reduce costs, or mitigate risk rely on applications that minimize latency on a variety of data sources. In his session at @BigDataExpo, Jack Norris, Senior Vice President, Data and Applications at MapR Technologies, reviewed best practices to ...
Widespread fragmentation is stalling the growth of the IIoT and making it difficult for partners to work together. The number of software platforms, apps, hardware and connectivity standards is creating paralysis among businesses that are afraid of being locked into a solution.
EdgeX Foundry is unifying the community around a common IoT edge framework and an ecosystem of interoperable components.
When shopping for a new data processing platform for IoT solutions, many development teams want to be able to test-drive options before making a choice. Yet when evaluating an IoT solution, it’s simply not feasible to do so at scale with physical devices. Building a sensor simulator is the next best choice; however, generating a realistic simulation at very high TPS with ease of configurability is a formidable challenge. When dealing with multiple application or transport protocols, you would be...
Large industrial manufacturing organizations are adopting the agile principles of cloud software companies.
The industrial manufacturing development process has not scaled over time. Now that design CAD teams are geographically distributed, centralizing their work is key. With large multi-gigabyte projects, outdated tools have stifled industrial team agility, time-to-market milestones, and impacted P&L stakeholders.
Enterprises are adopting Kubernetes to accelerate the development and the delivery of cloud-native applications. However, sharing a Kubernetes cluster between members of the same team can be challenging. And, sharing clusters across multiple teams is even harder.
Kubernetes offers several constructs to help implement segmentation and isolation. However, these primitives can be complex to understand and apply. As a result, it’s becoming common for enterprises to end up with several clusters. Thi...
In his session at 21st Cloud Expo, James Henry, Co-CEO/CTO of Calgary Scientific Inc., introduced you to the challenges, solutions and benefits of training AI systems to solve visual problems with an emphasis on improving AIs with continuous training in the field. He explored applications in several industries and discussed technologies that allow the deployment of advanced visualization solutions to the cloud.
The question before companies today is not whether to become intelligent, it’s a question of how and how fast. The key is to adopt and deploy an intelligent application strategy while simultaneously preparing to scale that intelligence. In her session at 21st Cloud Expo, Sangeeta Chakraborty, Chief Customer Officer at Ayasdi, provided a tactical framework to become a truly intelligent enterprise, including how to identify the right applications for AI, how to build a Center of Excellence to oper...
In his session at 21st Cloud Expo, Carl J. Levine, Senior Technical Evangelist for NS1, will objectively discuss how DNS is used to solve Digital Transformation challenges in large SaaS applications, CDNs, AdTech platforms, and other demanding use cases. Carl J. Levine is the Senior Technical Evangelist for NS1. A veteran of the Internet Infrastructure space, he has over a decade of experience with startups, networking protocols and Internet infrastructure, combined with the unique ability to it...
"Cloud Academy is an enterprise training platform for the cloud, specifically public clouds. We offer guided learning experiences on AWS, Azure, Google Cloud and all the surrounding methodologies and technologies that you need to know and your teams need to know in order to leverage the full benefits of the cloud," explained Alex Brower, VP of Marketing at Cloud Academy, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clar...
Gemini is Yahoo’s native and search advertising platform. To ensure the quality of a complex distributed system that spans multiple products and components and across various desktop websites and mobile app and web experiences – both Yahoo owned and operated and third-party syndication (supply), with complex interaction with more than a billion users and numerous advertisers globally (demand) – it becomes imperative to automate a set of end-to-end tests 24x7 to detect bugs and regression.
Agile has finally jumped the technology shark, expanding outside the software world. Enterprises are now increasingly adopting Agile practices across their organizations in order to successfully navigate the disruptive waters that threaten to drown them. In our quest for establishing change as a core competency in our organizations, this business-centric notion of Agile is an essential component of Agile Digital Transformation.
In the years since the publication of the Agile Manifesto, the conn...
High-velocity engineering teams are applying not only continuous delivery processes, but also lessons in experimentation from established leaders like Amazon, Netflix, and Facebook. These companies have made experimentation a foundation for their release processes, allowing them to try out major feature releases and redesigns within smaller groups before making them broadly available.
In his session at 21st Cloud Expo, Brian Lucas, Senior Staff Engineer at Optimizely, discussed how by using ne...
Vulnerability management is vital for large companies that need to secure containers across thousands of hosts, but many struggle to understand how exposed they are when they discover a new high security vulnerability. In his session at 21st Cloud Expo, John Morello, CTO of Twistlock, addressed this pressing concern by introducing the concept of the “Vulnerability Risk Tree API,” which brings all the data together in a simple REST endpoint, allowing companies to easily grasp the severity of the ...
While some developers care passionately about how data centers and clouds are architected, for most, it is only the end result that matters. To the majority of companies, technology exists to solve a business problem, and only delivers value when it is solving that problem. 2017 brings the mainstream adoption of containers for production workloads.
In his session at 21st Cloud Expo, Ben McCormack, VP of Operations at Evernote, discussed how data centers of the future will be managed, how the p...
"NetApp is known as a data management leader but we do a lot more than just data management on-prem with the data centers of our customers. We're also big in the hybrid cloud," explained Wes Talbert, Principal Architect at NetApp, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Data scientists must access high-performance computing resources across a wide-area network. To achieve cloud-based HPC visualization, researchers must transfer datasets and visualization results efficiently.
HPC clusters now compute GPU-accelerated visualization in the cloud cluster. To efficiently display results remotely, a high-performance, low-latency protocol transfers the display from the cluster to a remote desktop. Further, tools to easily mount remote datasets and efficiently transfer...
Enterprises are moving to the cloud faster than most of us in security expected. CIOs are going from 0 to 100 in cloud adoption and leaving security teams in the dust. Once cloud is part of an enterprise stack, it’s unclear who has responsibility for the protection of applications, services, and data.
When cloud breaches occur, whether active compromise or a publicly accessible database, the blame must fall on both service providers and users.
In his session at 21st Cloud Expo, Ben Johnson, C...
It is of utmost importance for the future success of WebRTC to ensure that interoperability is operational between web browsers and any WebRTC-compliant client. To be guaranteed as operational and effective, interoperability must be tested extensively by establishing WebRTC data and media connections between different web browsers running on different devices and operating systems.
In his session at WebRTC Summit at @ThingsExpo, Dr. Alex Gouaillard, CEO and Founder of CoSMo Software, presented ...
WebRTC is great technology to build your own communication tools. It will be even more exciting experience it with advanced devices, such as a 360 Camera, 360 microphone, and a depth sensor camera. In his session at @ThingsExpo, Masashi Ganeko, a manager at INFOCOM Corporation, introduced two experimental projects from his team and what they learned from them. "Shotoku Tamago" uses the robot audition software HARK to track speakers in 360 video of a remote party. "Virtual Teleport" uses a multip...
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, whic...
DevOps promotes continuous improvement through a culture of collaboration. But in real terms, how do you: Integrate activities across diverse teams and services? Make objective decisions with system-wide visibility? Use feedback loops to enable learning and improvement?
With technology insights and real-world examples, in his general session at @DevOpsSummit, at 21st Cloud Expo, Andi Mann, Chief Technology Advocate at Splunk, explored how leading organizations use data-driven DevOps to close th...
"Cloud4U builds software services that help people build DevOps platforms for cloud-based software and using our platform people can draw a picture of the system, network, software," explained Kihyeon Kim, CEO and Head of R&D at Cloud4U, in this SYS-CON.tv interview at 21st Cloud Expo, held Oct 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA.
Is advanced scheduling in Kubernetes achievable?Yes, however, how do you properly accommodate every real-life scenario that a Kubernetes user might encounter? How do you leverage advanced scheduling techniques to shape and describe each scenario in easy-to-use rules and configurations? In his session at @DevOpsSummit at 21st Cloud Expo, Oleg Chunikhin, CTO at Kublr, answered these questions and demonstrated techniques for implementing advanced scheduling. For example, using spot instances and co...
An increasing number of companies are creating products that combine data with analytical capabilities. Running interactive queries on Big Data requires complex architectures to store and query data effectively, typically involving data streams, an choosing efficient file format/database and multiple independent systems that are tied together through custom-engineered pipelines. In his session at @BigDataExpo at @ThingsExpo, Tomer Levi, a senior software engineer at Intel’s Advanced Analytics gr...
Everything run by electricity will eventually be connected to the Internet. Get ahead of the Internet of Things revolution. In his session at @ThingsExpo, Akvelon expert and IoT industry leader Sergey Grebnov provided an educational dive into the world of managing your home, workplace and all the devices they contain with the power of machine-based AI and intelligent Bot services for a completely streamlined experience.
As many know, the first generation of Cloud Management Platform (CMP) solutions were designed for managing virtual infrastructure (IaaS) and traditional applications. But that's no longer enough to satisfy evolving and complex business requirements.
In his session at 21st Cloud Expo, Scott Davis, Embotics CTO, explored how next-generation CMPs ensure organizations can manage cloud-native and microservice-based application architectures, while also facilitating agile DevOps methodology. He expla...
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HOLT IBM Cloudant
PICCIN- INNI EMC
BRON- GERSMA Modulus
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Transparent Cloud Computing
This week I had the pleasure of delivering the opening keynote at Cloud Expo New York. It was amazing to be back in the great city of New York with thousands of cloud enthusiasts eager to learn about the next step on their journey to embracing a cloud-first worldl."
One of the best conferences we have attended in a while. Great job, Cloud Expo team! Keep it going."
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Blockchain. A day doesn’t seem to go by without seeing articles and discussions about the technology. According to PwC executive Seamus Cushley, approximately $1.4B has been invested in blockchain just last year. In Gartner’s recent hype cycle for emerging technologies, blockchain is approaching the peak. It is considered by Gartner as one of the ‘Key platform-enabling technologies to track.’ While there is a lot of ‘hype vs reality’ discussions going on, there is no arguing that blockchain is being taken very seriously across industries and cannot be ignored.
As you have probably heard, the EU commission signed the General Data Protection Regulation (GDPR) back in April 2016. The legislation is designed to help companies handle efficiently the data challenges of the 21st century and give strict guidelines as to how to work with massive flows of digital information. It is set to protect web users (data subjects) from malicious use and loss of their personal info and, also, to give people greater control over how their records are processed.
2017 was the year of ransomware. Ransomware has been around for years, but the victims were typically non-technical consumers: the impact, although serious from the victim's perspective, was limited. In 2017 we've seen huge ransomware attacks close down hospitals and businesses, putting lives and billions of dollars at risk.
It’s conference season and, as you might expect, Jason and I have been on the road covering a bunch of them. It’s always great to see what the disruptive players in the market are doing — and this year did not disappoint. But there is one thing that repeatedly happens that just gets under my skin: transformation-washing.
As Jason explained in a Forbes article over a year ago, ‘washing’ is when a vendor (or pundit) applies a buzzword loosely in an overt attempt to attach themselves to its buzz. And transformation-washing is rampant.
We’re seeing an emerging trend in the cloud computing world. I’ve been referring to it as cloud fatigue, but it’s more commonly known as repatriation, or moving workloads from the cloud back to on-prem locations. According to a recent 451 Research report, over 21 percent of organizations have plans to pull back from the cloud and return to an on-prem infrastructure in 2017. Considering the vast growth of cloud adoption over the last several years, what’s behind this trend?
The word polymorphism is used in various contexts and describes situations in which something occurs in several different forms. In computer science, it describes the concept that objects of different types can be accessed through the same interface. Each type can provide its own, independent implementation of this interface. It is one of the core concepts of object-oriented programming (OOP).
How is DevOps going within your organization? If you need some help measuring just how well it is going, we have prepared a list of some key DevOps metrics to track. These metrics can help you understand how your team is doing over time.
The word DevOps means different things to different people. Some say it a culture and every vendor in the industry claims that their tools help with DevOps. Depending on how you define DevOps, some of these metrics may matter more or less to you and your team.
The hotel and hospitality industry, enabled with advanced technology and more collaboration with associated businesses, will see some important trends in 2018 as hotel brands reinvent themselves to cater to a new type of clientele. Millennial guests will dominate the landscape, and reshape the industry with demands for more automated options and conveniences and the ability to do everything from a smartphone, and hotels - eager to deliver more conveniences to this younger audience - will forge closer alliances with retailers and community destination
The cloud market is growing at a rate of 30% annually and is expected to reach $130 billion. Analysts predict that service providers are well positioned to be the leading point of distribution for cloud services in light of the scale of their operations and their capacity to offer end-to-end lifecycle management for IaaS, SaaS and PaaS over secure managed networks.
Our cities have been connected since the dawn of urbanization in the Indus Valley and on the plains of Mesopotamia nearly ten millennia ago. Cities exist to gather and connect people, bringing us together into communities and joint ventures that need complex networks of communication. But in recent years the connected city has come to mean something more. Today and in the future, the connected city will not just be about people connecting with people, but people with machines, people with people via machines, and perhaps most importantly, machines with machines.
Decentralization of everything, the great new idea of which the web can’t stop babbling, might still seem a bit utopian if you inspect it closely.
Yes, blockchains are likely to reshape our economy, or a huge part of it, and benefit considerably those who are currently unbanked.
They might also facilitate the creation of rating/reputation systems that are not controlled by any single entity and thus allow people (say Uber drivers who’d like to work for Lyft) to switch employers without having to establish their credibility anew.
They might give users complete control over their assets; prot...
Quantum Computing is becoming quite the hot topic lately. With research being done by Google, IBM, Microsoft, universities, and a number of other players, it’s looking this is really going to happen. In fact, Google may just be weeks away from announcing the Quantum Supremacy milestone. If you aren’t familiar with the concept of Quantum Supremacy yet, it’s basically the point where a quantum computer can complete a computation in a short time where a classical computer can’t complete it at all. This is a big deal. While there are some simple quantum computers out there right now (you can ...
This phrase is new and it originated at Netflix back in 2010. I was listening to Nora Jones, a Netflix engineer at the AWS re-Invent conference few weeks back, where she talked about this. The principle of Chaos goes like this, “Chaos Engineering is the discipline of experimenting on a distributed system in order to build confidence in the system’s capability to withstand turbulent conditions in production.” Distributed systems have too many moving parts and failures can occur at various levels – hard disks can fail, the network can go down, a sudden surge in customer traffic can overload a fu...
Bitcoins are a digital cryptocurrency and have been around since 2009. As a substitute for legal tender, they are becoming the rage for investors and others but because there is no government agency auditing or performing regulatory oversights, you wonder if it is the perfect breeding ground for electronic nanocrime.
Since the introduction of the Bitcoin, some competitors have emerged and the whole segment of cryptocurrencies are defined as Altcoins. Altcoins include Dogecoin, Ethereum Feathercoin, Litecoin, Novacoin, Peercoin, and Zetacoin. Some of these cryptocurrencies are considered impro...
Robotic process automation (RPA), a concept that has emerged over recent years, is still in a state of rapid evolution, existing without a clearly defined end-state or direction. As such, vendors are experimenting and pushing their products into uncharted waters - successfully or otherwise. Nonetheless, we can be sure that artificial intelligence and machine learning will continue to develop and impact on automation solutions as whole, even if at the moment these capabilities do not frequently exist within the RPA space.
In a recent post, titled “10 Surprising Facts About Cloud Computing and What It Really Is”, Zac Johnson highlighted some interesting facts about cloud computing in the SMB marketplace:
Cloud Computing is up to 40 times more cost-effective for an SMB, compared to running its own IT system.
94% of SMBs have experienced security benefits in the cloud that they didn’t have with their on-premises service
While walking around the office I happened upon a relatively new employee dragging emails from his inbox into folders. I asked why and was told, “I’m just answering emails and getting stuff off my desk.” An empty inbox may be emotionally satisfying to look at, but in practice, you should never do it. Here’s why.
I recently wrote a piece arguing that from a mathematical perspective, Messy Desks Are Perfectly Optimized. While it validated the genius of my friends with messy desks, it also generated a barrage of good-natured ribbing from my super-neat friends. Emotions aside, the math is the m...
In this article, we'll cover how you can monitor an application that runs on the Java Virtual Machine by going over some of the critical metrics you need to track. And, as a monitoring tool, we'll use Stackify Retrace, a full APM solution.
The application we'll monitor to exemplify these metrics is a real-world Java web application built using the Spring framework. Users can register, login, connect their Reddit account and schedule their posts to Reddit.
By Gopala Krishna Behara; Sridhar Chalasani; Tirumala Khandrika
The goal of Microservices is to improve software delivery speed and increase system safety as scale increases. Microservices being modular these are faster to change and enables an evolutionary architecture where systems can change, as the business needs change. Microservices can scale elastically and by being service oriented can enable APIs natively. Microservices also reduce implementation and release cycle time and enables continuous delivery. This paper provides a logical overview of the Microservices Reference Architecture that highlights various sub systems needed to support Microservic...
The enterprise data storage marketplace is poised to become a battlefield. No longer the quiet backwater of cloud computing services, the focus of this global transition is now going from compute to storage. An overview of recent storage market history is needed to understand why this transition is important.
Before 2007 and the birth of the cloud computing market we are witnessing today, the on-premise model hosted in large local data centers dominated enterprise storage. Key marketplace players were EMC (before the Dell acquisition), NetApp, IBM, HP (before they became HPE) and Hitachi. Co...