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How Not to Build a Cloud | @CloudExpo #Cloud #DevOps #OpenStack
'Agile clouds need agile processes - and people are your biggest supporters, or your biggest roadblocks'

Thomas Bitman of Gartner wrote a blog post last year about why OpenStack projects fail. In that article, he outlined three particular metrics which together cause 60% of OpenStack projects to fall short of expectations:

  • Wrong people (31% of failures): a successful cloud needs commitment both from the operations team as well as from "anchor" tenants.
  • Wrong processes (19% of failures): a successful cloud automates across silos in the software development lifecycle, not just within silos.
  • Wrong metrics (10% of failures): a successful cloud focuses on top line transformation by accelerating delivery of innovative applications and services, not merely on squeezing bottom line costs.

Wrong people

"Agile clouds need agile processes - and people are your biggest supporters,or your biggest roadblocks." - Thomas Bitman

Many OpenStack projects start as technology pilots with part time technical staff. If there is not a single champion responsible for the success of an OpenStack cloud initiative as their full-time job, the chance of failure is high. There are two critical roles that govern cloud success:

  • Cloud operations champion: this champion is not just responsible for building and operating the cloud (supplying cloud capacity), they are equally responsible for on-boarding developers and workloads onto the cloud (building cloud demand). Their job is to work closely with developer tenants to make sure that the developer on boarding process is smooth and that key developer tools are available in the cloud application catalog.
  • Cloud anchor tenant: developers are overwhelmingly the most important early adopters of private cloud. Accelerating the software development lifecycle through DevOps automation is by far the highest value of private cloud. Therefore the most important validation for a private cloud is to on-board a key set of developers and show the impact of accelerating the development and go live process for their applications. Having an anchor tenant committed to using the cloud is a key prerequisite for achieving success.

Wrong processes

"Is this really cloud? Or just virtualization? And what about the stuff running inside the VMs?" - Thomas Bitman

Many OpenStack projects start with very limited goals around provisioning generic VMs or delivering relatively limited development services. This effectively automates just a silo within the software development lifecycle. Business value comes from being able to automate not just within but also across the silos of the software development lifecycle.

  • Beware of automating silos: for many IT organizations, the tragedy of virtualization has been that developers can provision a VM within 20 minutes, but getting a fully configured development environment takes over 6 weeks.
  • Aim to automate entire Go Live process: The ultimate goal of a private cloud should be to accelerate the delivery of applications and features by automating the entire process from code check in to go live. This level of automation is also the only way a traditional enterprise can compete with "born in the cloud" SaaS businesses.

Wrong metrics

"Not putting the right metrics in place - usually, this is focusing on cost-savings, not agility." - Thomas Bitman

Private cloud has often been sold as a natural extension of virtualization - as such, customers often justified their OpenStack investments based on IT cost savings. While cost savings are one value of a successful cloud, enabling business agility is the core value delivered by OpenStack.

OpenStack projects should measure business value not just for the cloud overall but for each tenant. In particular, they should focus on two tenant metrics:

  • Uptime dashboard: public clouds have long delivered detailed uptime metrics. Private clouds must do the same if they are to build trust with tenants and create a business case to justify additional cloud investments.
  • Value dashboard: private cloud value is primarily driven by its ability to accelerate the software development lifecycle. McKinsey has documented that DevOps automation can accelerate the go live process by 80%, which in turn can deliver top line revenue growth, for example by enabling greater innovation in customer facing apps. Tracking continuous integration deployments is a proxy for the overall acceleration enabled by private cloud.

Planning for OpenStack Success
The antidote for OpenStack project failure is to build a business case for private cloud that addresses people, process and metric issues. This business case should lay out a phased approach for rolling out their private cloud.

The starting point is identifying a full time cloud champion and teaming them with an anchor tenant who will use the cloud and provide input on how to deliver value by accelerating delivery of new applications and features. The next step is to define a phased set of investments, each with clear success metrics that govern timing for subsequent investment:

  • Phase 1: stand up cloud and on-board anchor tenant. Success metric: 99% uptime, 1.5X software development acceleration. Once these metrics are achieved, the company should invest in phase 2 of their rollout.
  • Phase 2: on-board additional tenants. Success metric: 99.9% uptime, 2.0X software development acceleration.
  • Phase 3: automate go live process from code checkin to production. Success metric: 99.99% uptime, 4.0X software development acceleration.

An ideal approach for a company looking to make a strategic investment in private cloud is to conduct a short pilot in an OpenStack lab that allows them to validate the business case. This kind of a pilot can also allow the cloud champion and "anchor" tenant to work together on clarifying requirements for successfully on-boarding an initial application to the private cloud.

Read the original blog entry...

About Christopher Keene
Christopher Keene is Chairman and CEO of WaveMaker (formerly ActiveGrid). He was the founder, in 1991, of Persistence Software, a San Mateo, CA-based company that created a new approach for managing data in high-transaction banking and communications systems. Persistence Software investors included Cisco, Intel, Reuters and Sun Microsystems. The company went public in 1999 on the NASDAQ exchange and was sold in 2004 to Progress software.

After leaving Persistence Software in 2005, Chris spent a year in France as chairman of Reportive Software, a Paris-based maker of business-intelligence tools, and as an adjunct professor and entrepreneur-in-residence at INSEAD, a leading graduate business school.

Presentation Slides
Traditional on-premises data centers have long been the domain of modern data platforms like Apache Hadoop, meaning companies who build thei...
Using new techniques of information modeling, indexing, and processing, new cloud-based systems can support cloud-based workloads previously...

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WebRTC Summit Silicon Valley All-Star Speakers Include

MATTHIEU
Octoblu

MAHADEV
Cisco

MCCARTHY
Bsquare

FELICIANO
AMDG

PAUL
VenueNext

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Eviot

BEAMER
goTraverse

GETTENS
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CHAMBLISS
ReadyTalk

HERBERTS
Cityzen Data

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WILLIAM-
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WOOD
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BOYD
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WebRTC Summit New York All-Star Speakers Include

CLELAND
HGST

VASILIOU
Catchpoint

WALLGREN
Electric Cloud

HINCH-
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7Summits

DE SOUZA
Cisco

RANDALL
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ARM-
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AppNeta

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Bsquare

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Buddy Platform

PALIOTTA
Vector

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KOCHER
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PAPDO
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Cloud9

HARLAN
Two Bulls

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PROIETTI
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OFF

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ARDO

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TrustPoint

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GoTransverse

LESTER
LogMeIn

PONO
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Google

SINGH
Sencha

CALKINS
Amadeus

KLEIN
Rachio

HOASIN
Aeris

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PHEMI

SPROULE
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SNELL
Intel

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HYEDT
Seamless

WebRTC Summit Silicon Valley All-Star Speakers Include

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Luxoft

TAM-
BURINI

Autodesk

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Bsquare

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SaneIoT

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Cloudian

ENDO
Intrepid

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LEVANT-LEVI
testRTC

VARAN NATH
GE

COOPER
M2Mi

SENAY
Teletax

SKEEN
Vitria

KOCHER
Grey Heron

GREENE
PubNub

MAGUIRE
HP

MATTHIEU
Octoblu

STEINER-
JOVIC

AweSense

LYNN
AgilData

HEDGES
Cloudata

DUFOUR
Webroot

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JONES
Deep

PFEIFFER
NICTA

NIELSEN
Redis

PAOLAL-
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DataArchon

KAHN
Solgenia

LOPEZ
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KIM
MapR

BROMHEAD
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Intelligent
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THYKAT-
TIL

Navisite

TRELOAR
Bebaio

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POTTER
SafeLogic

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CompTIA

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MEINER
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CHOU
Microsoft

HARRISON
Tufin

BRUNOZZI
VMware

KIM
MapR

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Dyn

SICULAR
Basho

TURNER
Cloudian

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Liaison

ADAMIAK
Liaison

KHAN
Solgenia

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Solgenia

SUSSMAN
Coalfire

ISAACSON
RMS

LYNN
CodeFutures

HEABERLIN
Windstream

RAMA
MURTHY

Virtusa

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IndependenceIT

DE MENO
CommVault

GRILLI
Adobe

WILLIAMS
Rancher Labs

CRISWELL
Alert Logic

COTY
Alert Logic

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SingleHop

MARAVEI
Cisco

JACKSON
Softlayer

SINGH
IBM

HAZARD
Softlayer

GALLO
Softlayer

TAMASKAR
GENBAND

SUBRA
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Emcien

LEVESQUE
Windstream

IVANOV
StorPool

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BERG

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IBM Watson

TOLL
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Microsoft

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SIASMSP

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IBM Cloudant

SHAN
CTS

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INNI

EMC

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GERSMA

Modulus

PAIGE
CenturyLink

SABHIKHI
Cognitive Scale

MILLS
Green House Data

KATZEN
CenturyLink

SLOPER
CenturyLink

SRINIVAS
EMC

TALREJA
Cisco

GORBACHEV
Systems Services Inc.

COLLISON
Apcera

PRABHU
OpenCrowd

LYNN
CodeFutures

SWARTZ
Ericsson

MOSHENKO
CoreOS

BERMING-
HAM

SIOS

WILLIS
Stateless Networks

MURPHY
Gridstore

KHABE
Vicom

NIKOLOV
GetClouder

DIETZE
Windstream

DALRY-
MPLE

EnterpriseDB

MAZZUCCO
TierPoint

RIVERA
WHOA.com

HERITAGE
Akana

SEYMOUR
6fusion

GIANNETTO
Author

CARTER
IBM

ROGERS
Virtustream
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TESAR
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MICKOS
HP

BHARGAVA
Intel

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IBM

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HP

HINKLE
Citrix

KHAN
Solgenia

SINGH
Bigdata

BEACH
SendGrid

BOSTOCK
IndependenceIT

DE SOUZA
Cisco

PATTATHIL
Harbinger

O'BRIEN
Aria Systems

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Solgenia

BIANCO
Solgenia

PROCTOR
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EnterpriseWeb

TEGETHOFF
Appcore

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Parasoft

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LAND

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Quantum

LOOMIS
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BRUNO
StackIQ

HANNON
SoftLayer

JACKSON
SoftLayer

HOCH
Virtustream

KAPADIA
Seagate

PAQUIN
OnLive

TSAI
Innodisk

BARRALL
Connected Data

SHIAH
AgilePoint

SEGIL
Verizon

PODURI
Citrix

COWIE
Dyn

RITTEN-
HOUSE

Cisco

FALLOWS
Kaazing

THYKATTIL
TimeWarner

LEIDUCK
SAP

LYNN
HP

WAGSTAFF
BSQUARE

POLLACK
AOL

KAMARAJU
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BARRY
Catbird

MENDEN-
HALL

SUPERNAP

SHAN
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PLESE
Verizon

BARNUM
Voxox

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Advanced Systems

AGARWAL
SOA Software

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Quantum

OBEROI
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Testimonials
This week I had the pleasure of delivering the opening keynote at Cloud Expo New York. It was amazing to be back in the great city of New York with thousands of cloud enthusiasts eager to learn about the next step on their journey to embracing a cloud-first worldl."
@SteveMar_Msft
General Manager of Window Azure
 
How does Cloud Expo do it every year? Another INCREDIBLE show - our heads are spinning - so fun and informative."
@SOASoftwareInc
 
Thank you @ThingsExpo for such a great event. All of the people we met over the past three days makes us confident IoT has a bright future."
Yasser Khan
CEO of @Cnnct2me
 
One of the best conferences we have attended in a while. Great job, Cloud Expo team! Keep it going."

@Peak_Ten


Who Should Attend?
Senior Technologists including CIOs, CTOs & Vps of Technology, Chief Systems Engineers, IT Directors and Managers, Network and Storage Managers, Enterprise Architects, Communications and Networking Specialists, Directors of Infrastructure.

Business Executives including CEOs, CMOs, & CIOs , Presidents & SVPs, Directors of Business Development , Directors of IT Operations, Product and Purchasing Managers, IT Managers.

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SYS-CON Media has a flourishing Media Partner program in which mutually beneficial promotion and benefits are arranged between our own leading Enterprise IT portals and events and those of our partners.

If you would like to participate, please provide us with details of your website/s and event/s or your organization and please include basic audience demographics as well as relevant metrics such as ave. page views per month.

To get involved, email Patricia Henderson at patricia@sys-con.com.

Digital Transformation Blogs
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Authorization of web applications developed in the cloud is a fundamental problem for security, yet companies often build solutions from scratch, which is error prone and impedes time to market. This talk shows developers how they can (instead) build on-top of community-owned projects and frameworks for better security.Whether you build software for enterprises, mobile, or internal microservices, security is important. Standards like SAML, OIDC, and SPIFFE help you solve identity and authentication, but for them authorization is out of scope. When you need to control "who can do what" in your ...
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to advisory roles at startups. He has worked extensively on monetization, SAAS, IoT, ecosystems, partne...