WebRTC As The "Backbone of Internet of Things" At @ThingsExpo
Introducing "WebRTC - Backbone of Internet of Things" track at Internet of @ThingsExpo Silicon Valley
By: Pat Romanski
Aug. 20, 2014 03:00 PM
Internet of @ThingsExpo anticipates 90% of WebRTC companies & developers will monetize their products & services through IoT by 2016.
This year, @ThingsExpo Silicon Valley introduced a new "WebRTC - Backbone of Internet of Things" track.
The first three WebRTC sessions at @ThingsExpo Silicon Valley will be presented by top three experts of WebRTC, Keith McFarlene, Ivan Ivanov, and Peter Dunkley.
Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model.
It also ensured scalability and better service for customers, including MUY!
Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT.
Attendees will learn real-world benefits of WebRTC and explore future possibilities, as WebRTC and IoT intersect to improve customer service.
Since the initial buzz of WebRTC, the ability to enable browser-to-browser applications for voice calling, video chat and P2P file sharing without plugins has been touted as a potential game changer for many industries. What are the parameters around this technology and its placement? Is it secure enough for prime time? Will WebRTC magnify OTT threat for telcos? Is WebRTC really that big of a deal for consumers?
In his session at WebRTC Summit, Keith McFarlane, Chief Technology Officer at LiveOps, discussed the future of WebRTC and its disruptive tendencies, specifically regarding monetization and customer service.
Telehealth legislation opened the floodgates for investment in modern communications services and APIs since 2010. WebRTC promises a second revolution.
In his session at 2nd WebRTC Summit, Ivelin Ivanov, co-founder of TeleStax, will discuss a real-world example where telephony APIs make a difference in improving patient care and reducing healthcare costs.
He will then look into a brighter telehealth future with secure, high quality, ubiquitous WebRTC video interactions.
We are reaching the end of the beginning with WebRTC and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management.
For example, if you have an existing service - possibly built on a variety of different PaaS/SaaS offerings - and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorization, and validation. Service providers will want to use their existing identities, but these will have credentials already that are (hopefully) irreversibly encoded.
In his session at WebRTC Summit, Peter Dunkley, Technical Director at Acision, will look at how this identity problem can be solved and discuss ways to use existing web identities for real-time communication.
15th Cloud Expo Expanded Conference Program
Big Data Expo
More than 150 all-star faculty members will discuss the hottest technology topics in November. In addition to the expanded APM and API coverage, Cloud Expo Silicon Valley will offer a variety of Linux containers and Docker sessions.
DevOps Summit at Cloud Expo also doubled its content from June, in two full simultaneous tracks for three days.
Tracks and topics for Internet of @ThingsExpo Silicon Valley will include:
Consumer IoT & Wearables
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