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WebRTC Summit | The True Meaning of the Voice-Enabled Web
LiveOps CTO Keith McFarlane discusses the future of WebRTC and its disruptive tendencies

Slide Deck: The True Meaning of the Voice-Enabled Web

Since the initial buzz of WebRTC, the ability to enable browser-to-browser applications for voice calling, video chat and P2P file sharing without plugins has been touted as a potential game changer for many industries. What are the parameters around this technology and its placement? Is it secure enough for prime time? Will WebRTC magnify OTT threat for telcos? Is WebRTC really that big of a deal for consumers?

In his session at WebRTC Summit, Keith McFarlane, Chief Technology Officer at LiveOps, discussed the future of WebRTC and its disruptive tendencies, specifically regarding monetization and customer service.

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Speaker Bio
At LiveOps, Keith McFarlane holds the role of Chief Technology Officer, Cloud Platform & Telephony. He has more than 20 years of experience designing and developing large-scale customer service solutions and CRM systems. McFarlane is an expert on the benefits of cloud computing technology for both enterprise and SMBs and recently made ExecRank's "Top CTO Rankings" list for 2012.

Prior to LiveOps, McFarlane worked for an on-premise contact center provider that is currently ranked number two among the top contact centers worldwide. It was there that he first began to realize the potential impact that cloud computing could have on the decades-old customer service contact center industry. He also realized that a software and hardware laden provider, such as his previous employer, would be challenged to move quickly into the cloud space. Making the move to LiveOps gave him the opportunity to be part of the team that developed the true cloud LiveOps Platform for enterprise use. Twelve years ago the LiveOps Platform was created for use only by the LiveOps community of 20,000 independent contractors to grow LiveOps' agent services business. In 2008, when McFarlane arrived at the company, LiveOps began evolving the platform for individual sale and use by other companies with their own agents. Under McFarlane's guidance, LiveOps is continuing to make industry-firsts, including the first fully integrated multichannel plus social agent desktop.

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WebRTC Summit 2014 Sample Sessions

Microsoft Opening Keynote | NoOps != No Operations
By David Tesar

Shipping daily, injecting faults, and keeping an extremely high availability "without Ops"? Understand why NoOps does not mean no operations. Agile development methodologies require evolved operations to be successful. [continued]

Speaker Bio: David's mission is to "put more Ops into DevOps". He currently shares "the good news" of software and has helped customers since 2007 as a Technical Evangelist at Microsoft. David creates technical content including hundreds of videos, speaks at various Microsoft and industry-sponsored events, leads the weekly Edge Show with monthly episodes on DevOps, and works directly with customers and internal development teams. DevOps is currently David's focus which includes expertise in relevant products such as Microsoft Azure, Visual Studio Online, Application Insights, Team Foundation Server, Release Management, and System Center. [continued]

Interoperable WebRTC and Why It Is Important
By Peter Dunkley

There are many potential applications for WebRTC and for many interoperability is not a requirement. However, this does not mean that there is not a need for interoperability, particularly at the signaling level, for other applications.

Many people have dismissed interoperability as a consideration when using WebRTC - often due to the fact that their favoured use-cases do not require it (and in some cases are even hampered by it). In his session at 2nd WebRTC Summit, Peter Dunkley, Technical Director, at Crocodile RCS, will look at the other side and discuss the case for interoperability and explain how WebRTC can be used to enhance and extend existing services in a way provides benefits to service providers and their customers.

He will conclude with a look at some of the open-source options available today for building interoperable WebRTC applications. [continued]

Speaker Bio: Peter Dunkley is Technical Director at Acision. He graduated from The University of Edinburgh in 2000 with a BSc (Hons) in Computer Science. After graduation Peter worked on a PSTN switch developing signalling stacks for SS7, ISDN and similar protocols and creating advanced routing and service applications. Since 2005 he has worked mainly with SIP first leading a team developing a PSTN gateway and then managing the development of a SIP Application Server. Peter joined Crocodile RCS in September 2010 and has made numerous contributions to the Kamailio open source SIP Router project (particularly in the areas of presence, WebSocket, MSRP, and SIP Outbound) since then. Peter is one of the authors of the MSRP over WebSocket draft (draft-pd-dispatch-msrp-websocket) and is a contributor to several open-source projects. [continued]

Is WebRTC a Second Stage Engine in the Telehealth Rocket?
By Ivelin Ivanov

Telehealth legislation opened the floodgates for investment in modern communications services and APIs since 2010. WebRTC promises a second revolution. Ivelin Ivanov will discuss a real-world example where telephony APIs make a difference in improving patient care and reducing healthcare costs. He will then look into a brighter telehealth future with secure, high quality, ubiquitous WebRTC video interactions.
[continued]

Speaker Bio: Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder of TeleStax, an Open Source Cloud Communications company that helps the shift from legacy IN/SS7 telco networks to IP-based cloud comms. An early investor in multiple start-ups, he still finds time to code for his companies and contribute to open source projects. [continued]

Matrix: the missing signaling layer for WebRTC?
By Mathew Hodgson

WebRTC defines no default signaling protocol, causing fragmentation between WebRTC silos. SIP and XMPP provide possibilities, but come with considerable complexity and are not designed for use in a web environment. Matrix is a new non-profit Open Source Project that defines both a new HTTP-based standard for VoIP & IM signaling and provides reference implementations. [continued]

Speaker Bio:Matthew Hodgson is technical co-founder of the Matrix.org: a not-for-profit organization focused on solving the problem of fragmentation in current VoIP and IP Messaging applications. By defining a new lightweight pragmatic open standard for federation and interoperability and releasing opensource reference implementations, Matrix hopes to create a new ecosystem that makes real-time-communication as universal and interoperable as email. [continued]

WebRTC and the Customer Experience
By Keith McFarlane

In this session, Keith McFarlane, Chief Technology Officer, Cloud Platforms & Telephony at LiveOps, will share how WebRTC technology is truly the next stage in the globalization of the contact center, especially in the areas of monetization and creating a superior, personalized customer experience.

Over the past few years, the importance of a positive customer experience has risen and solidified itself as a major differentiation for brands. Meaning, companies today have to offer great service along with their products. WebRTC communications, combined with the cloud and building upon the foundation provided by VoIP and the Internet, is making a single network a reality by eliminating the need for the expensive servers, software, landlines and phones required by traditional contact center technologies. Customer service agents with WebRTC-enabled devices will be able to provide better customer experiences across all channels – including voice – and contact centers will continue to become even more streamlined, cost-efficient and productive than ever before. [continued]

Speaker Bio: At LiveOps, Keith McFarlane holds the role of Chief Technology Officer, Cloud Platform & Telephony. He has more than 20 years of experience designing and developing large-scale customer service solutions and CRM systems. He is an expert on the benefits of cloud computing technology for both enterprise and SMBs and was named to ExecRank's "Top CTO Rankings" list for 2012.

Prior to LiveOps, McFarlane worked for an on-premise contact center provider that is currently ranked number two among the top contact centers worldwide. It was there that he first began to realize the potential impact that cloud computing could have on the decades-old customer service contact center industry. He also realized that a software and hardware laden provider, such as his previous employer, would be challenged to move quickly into the cloud space. Making the move to LiveOps gave him the opportunity to be part of the team that developed the true cloud LiveOps Platform for enterprise use. Twelve years ago the LiveOps Platform was created for use only by the LiveOps community of 20,000 independent contractors to grow LiveOps' agent services business. In 2008, when McFarlane arrived at the company, LiveOps began evolving the platform for individual sale and use by other companies with their own agents. Under McFarlane's guidance, LiveOps is continuing to make industry-firsts, including the first fully integrated multichannel plus social agent desktop. [continued]

How the Norwegian Red Cross built a video tutoring solution with WebRTC
By Svein Willassen

This is the story about how the Norwegian Red Cross used WebRTC to build a service that allow high school student to meet volunteer tutors and get help with their school assignments just by visiting a web page in their browser. The solution has greatly increased the reach of the tutoring service run by the Red Cross, allowing students to get the help they need without leaving their homes. [continued]

Speaker Bio: Svein Willassen is the founder and CTO of the leading WebRTC based video conferencing service appear.in. he is currently leading the on-going development of that service. Svein has a PhD in forensic computing and has worked extensively with forensic analysis of communication systems as well as development of communication services. [continued]

Visualizing WebRTC: A Social Experiment with Meta-Networking
By Sara Robertson

On her social media platform Melodramatic.com, with global reach and over 1,000 uniques daily, Sara Robertson released a WebRTC network that created a peer-to-peer connection between every visitor on every page load. Geographical location data and round-trip data transfer rates of each connection is collected, and augmented with known demographics about the visitors. Static assets are randomly selected for serving directly through this new meta-network, and user experience is carefully measured. When rendered in a real-time visualization, this data provides exciting insights into the limitations and potential for WebRTC as it applies to modern web infrastructures. [continued]

Speaker Bio: Sara is a technology generalist with experience in large platform implementations, high-scale/low-latency serving, cloud infrastructures, and big data strategies. She is VP of Technology for an online advertising company serving billions of impressions daily, and runs a social media website (melodramatic.com) that she uses as a playground for technical experimentation. [continued]

WebRTC – The SKYPE Killer and Cloud UC Enabler
By Vishal Brown

While affordable and convenient, Skype is not an acceptable platform for business communications. While it may suffice for personal use and even SMBs, enterprise organizations need more substantial services with the quality, security and interoperability to handle video conferencing smoothly around the globe. Contrarily, WebRTC has the potential to overcome the incompatibility issues that have plagued the UC market for many years, and now that the IETF (Internet Engineering Task Force) is driving the audio and video codec standards, they've already ratified the audio standards (i.e. Opus), and they're getting close to choosing the video standard - this is going to be big deal for UC this year. [continued]

Speaker Bio: Vishal has over 15 years of experience in focusing large enterprises on the key initiatives needed to improve communication within their organization. This includes not just implementing unified communication solutions, but also thought leadership and strategic planning, policies and procedures to make the initiative effective. [continued]

The Promise of a Paradigm Shift in B2C Customer Communications
By Tobias Goebel

WebRTC promises to make realtime communications so ubiquitous that whole new ways of how consumers interact with businesses, or with fellow consumers of the same business, will emerge. Outside of the RTC world, innovative companies like Amazon are already offering ways for customers to help themselves, or others. WebRTC will accelerate this trend. It will also impact the way how and when consumers reach out to the contact center, and vice versa. In this talk I will share ideas on what this paradigm shift in B2C customer communications will mean for the customer on the one hand, and the contact center on the other. [continued]

Speaker Bio: Tobias has over 10 years of experience in the IVR and contact center industry. As part of Aspect's product management and marketing team today, he works on defining the future of the mobile customer experience, which will incorporate channels such as mobile apps, SMS, voice, chat, social, and will address the customer holistically, taking the SoLoMoClo (Social, Local, Mobile, Cloud) trend into account. Tobias holds degrees in Computational Linguistics, Phonetics, and Computer Science from the universities of Bonn, Germany and Edinburgh, UK. [continued]

SmartGrid: An Example Sensor Analytics Ecosystem
By Joseph di Paolantonio

Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). [continued]

Speaker Bio: Joseph di Paolantonio began working with IoT data in 2000 when his consultancy and system integration firm partnered with RFID companies to integrate RFID data with other supply chain data in data warehouses and include such data in Business Intelligence solutions. [continued]

New business opportunities for real time communications created by the IoT explosion
By Ivelin Ivanov

From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. This presentation will share some of the new revenue sources that IoT created for Restcomm - the open source telephony platform from Telestax. [continued]

Speaker Bio:Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder of TeleStax, an Open Source Cloud Communications company that helps the shift from legacy IN/SS7 telco networks to IP-based cloud comms. An early investor in multiple start-ups, he still finds time to code for his companies and contribute to open source projects [continued]

Modern Telecom and the IoT
By Evan McGee

The worldwide cellular network will be a a backbone in the future IoT, and telecom industry is clamoring to get on board as more than just a data pipe. What can service operators offer, however, that would benefit IoT entrepreneurs, inventors, and consumers? [continued]

Speaker Bio:Evan McGee is the CTO of RingPlus, a leading innovative U.S. MVNO and wireless enabler. His focus is on combining web technologies with traditional telecom to create a new breed of unified communication that is easily accessible to the general consumer. With over a decade of experience in telecom and associated technologies, Evan is demonstrating the power of OSS to further human and machine-to-machine innovation. [continued]

WebRTC + IoT = Personalized Customer Service
By Peter Cornelius

Can call centers hang up the phones for good? Intuitive Solutions did. WebRTC enabled this contact center provider to eliminate antiquated telephony and desktop phone infrastructure with a pure web-based solution, allowing them to expand beyond brick-and-mortar confines to a home-based agent model. It also ensured scalability and better service for customers, including MUY! Companies, one of the country's largest franchise restaurant companies with 232 Pizza Hut locations. This is one example of WebRTC adoption today, but the potential is limitless when powered by IoT . Attendees will learn real-world benefits of WebRTC and explore future possibilities, as WebRTC and IoT intersect to improve customer service. [continued]

Speaker Bio:Peter Cornelius has spent the past 15 years designing and building large scale enterprise applications, predominantly focused on the call center space. In his role as Solution Architect at LiveOps he has designed and built platform components to allow the doubling of the number of registered agents along with dramatic improvements in stability and performance. He is currently working on the next generation of the LiveOps platform. [continued]

Spatial Teleconferencing With WebRTC
By Alan Kraemer

While great strides have been made relative to the video aspects of remote collaboration, audio technology has basically stagnated. Typically all audio is mixed to a single monaural stream and emanates from a single point, such as a speakerphone or a speaker associated with a video monitor. [continued]

Speaker Bio:Alan Kraemer (CTO) has over 29 years of experience in a wide range of technology based fields. As Vice President of Engineering for Technology Marketing Inc., he and his team created the architecture for and designed a wide variety of computers and computer based products for major corporations including British Telecomms and Litton Industries. [continued]

The Industrial Internet and the Cloud: Challenges in the Road Ahead
By Dave Duggal

The Industrial Internet revolution is now underway, enabled by connected machines and billions of devices that communicate and collaborate. The massive amounts of Big Data requiring real-time analysis is flooding legacy IT systems and giving way to Cloud environments that can handle the unpredictable workloads. Yet many barriers remain until we can fully realize the opportunities and benefits from the convergence of machines & devices with Big Data and the Cloud, including interoperability, data security and privacy. This session will focus on public-private work being done today to identify the IoT standards, architecture, frameworks and security needed to enable and accelerate the $32 trillion opportunity ahead. [continued]

Speaker Bio: Dave founded EnterpriseWeb LLC (www.enterpriseweb.com) in 2009. EnterpriseWeb® is an application platform for dynamic, data-driven applications and processes. Dave is a proven business leader who has made a career of building, growing and turning around companies and is a proponent of next generation 'smart' business processes. [continued]

Time Series Data in a Time Series World
By Jim Scott

The Internet-of-Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. Single-value, geo-spatial, and log time series data will be discussed. By focusing on enterprise applications and the data center OpenTSDB will be used as an example to explain some of these concepts including when to use different storage models. [continued]

Speaker Bio:Jim has held positions running Operations, Engineering, Architecture and QA teams in the Consumer Packaged Goods, Digital Advertising, Digital Mapping, Chemical and Pharmaceutical industries. Jim has built systems that handle more than 50 billion transactions per day and his work with high-throughput computing at Dow Chemical was a precursor to more standardized big data concepts like Hadoop. [continued]

The Edison Moment for the Internet of Me
By Abe Gong

Trick question: What did Thomas Edison do for the lightbulb? He didn't invent it—working lightbulbs existed in laboratories for 80 years before Edison arrived. Instead, Edison's team made electric light scalable. They turned a theoretical possibility into a daily, lived reality—for billions of people. [continued]

Speaker Bio: Abe was the first data scientist at Jawbone and the lead data scientist at Massive Health, where he built data systems to nudge people to form good habits and live healthier. He earned his PhD in Public Policy, Political Science, and Complex Systems at the University of Michigan. All told, Abe has worked as data scientist/statistical consultant in education, health, and public policy for over a decade. In previous lives, Abe has been a pollster, journalist, refugee, and amateur historian. He is now working on a stealth startup using connected devices to improve habits and relationships. [continued]

Manage Your Mesh
By Ryan Bagnulo

Code Halos – aka "digital fingerprints" - are the key organizing principle to understand a) how dumb things become smart and b) how to monetize this dynamic. In this session Ben Pring, Co-Director of Cognizant's Center for the Future of Work, will outline research, analysis and recommendations from his recently published book on this phenomena on the way leading edge organizations like GE and Disney are unlocking the IoT opportunity and what steps your organization should be taking to position itself for the next platform of digital competition. [continued]

Speaker Bio: Robert H. Brown is the global head of Cognizants CFoW market strategy and outreach for Business Process Services. He is specifically focused on Cognizant BPS thought leadership, brand development, and solutions orchestration, as well as collaboration with Cognizant senior executive clients and prospects. He resides in California. [continued]

Identity Management and WebRTC
By Peter Dunkley

We are reaching the end of the beginning with WebRTC and real systems using this technology have begun to appear. One challenge that faces every WebRTC deployment (in some form or another) is identity management. For example, if you have an existing service - possibly built on a variety of different PaaS/SaaS offerings - and you want to add real-time communications you are faced with a challenge relating to user management, authentication, authorisation, and validation. Service providers will want to use their existing identities, but these will have credentials already that are (hopefully) irreversibly encoded. This presentation looks at how this identity problem can be solved and discusses ways to use existing web identities for real-time communication. [continued]

Speaker Bio: Peter is Technical Director at Acision. He graduated from The University of Edinburgh in 2000 with a BSc (Hons) in Computer Science. After graduation Peter worked on a PSTN switch developing signalling stacks for SS7, ISDN and similar protocols and creating advanced routing and service applications. [continued]

WebRTC and Data Channels; the Innovation Within Disruption
By Alex Gouaillard

As a disruptive technology, Web Real-Time Communication (WebRTC), which is an emerging standard of web communications, is redefining how brands and consumers communicate in real time. The on-going narrative around WebRTC has largely been around incorporating video, audio and chat functions to apps. Alex will look at a fourth element - data channels - and talk about its potential to move WebRTC beyond browsers and into the internet of things. [continued]

Speaker Bio: A Frenchman who has relocated to Singapore, Alex is regarded as one of the pioneers of Web Real-Time Communication (WebRTC). He is a member of the W3C and IETF (which create and define the standards of this technology), and is an active participant in key WebRTC working groups and task forces. Alex holds two PhDs from INSA, France, and KEIO University, Japan. He has deep experience in communications, signal and image processing, and has established and led successful research groups at Caltech, Harvard, A*STAR. Alex was also involved in several innovative startups in Europe, North America, and APAC. [continued]


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Sponsorship opportunities are now open for WebRTC Summit 2015 New York, June 9-11, 2015, at the Javits Center, and for WebRTC Summit 2015 Silicon Valley, November 3–5, 2015, at the Santa Clara Convention Center in Santa Clara, CA. For sponsorship, exhibit opportunities and show prospectus, please contact Carmen Gonzalez, carmen (at) sys-con.com.
@ThingsExpo New York All-Star Speakers Include...

GAZEL-ANTHOINE
Connecthings

WESSELMAN
Plantronics

RISEBERG SCHEIRER
Bionolux

SEGE
Echelon

HUNTER
Greenwave Systems

SEHGAL
Plumgrid

GATES
GE

KAVIS
Cloud Technology Partners

SICK
Ernst & Young

DELOACH
Infobright

HALL
Cisco

SRINIVASAN
Cisco

LORENZ
LogMeIn

O'BRIEN
Aria Systems

KASKADE
CSC

O'NEILL
Ernst & Young

MARAVEI
Cisco

JACKSON
Softlayer

RANGA
-RAJAN

BroadSoft

TAMASKAR
GENBAND

GUPTA
robomq.io

YATZECK
robomq.io

BLOOMBERG
EnterpriseWeb

O'BRIEN
Aria

MORAWSKI
Vodafone

LANDA
Kintone

SHAH
Litmus

DUNKLEY
Acision

GOPALA
KRISHNAN

Wipro Ltd

SHAN
CTS

GOUAILLARD
Temasys

WEINER
KORE

TALREJA
Cisco

SWARTZ
Ericsson

MONDANARO
Metanga

MOULINE
Everbridge

DIETZE
Windstream

PICCININNI
EMC
WebRTC Summit All-Star Speakers Included..

DUNKLEY
Acision

IVANOV
Telestax

McFARLANE
McFARLANE

WILLASSEN
appear.in

ROBERTSON
Melodramatic

NEGRIS
Yottamine Analytics

JACOBI
Kaazing

FALLOWS
Kaazing

KAIL
Netflix

GOLDEN
enStratius

KEMP
Nebula

BEHR
Praxis Flow

LOUNIBOS
SOASTA

CRAWFORD
AVOA

MORGENTHAL
EMC

COCKCROFT
Battery Ventures

HAFF
Red Hat

SHALOM
GigaSpaces

SUSSNA
Ingineering.IT

ROBERTS
BMC

VERNON
VictorOps

WILLIS
Stateless Networks

ROESE
EMC

PADIR
Progress

AMAR
MyPermissions

O'CONNOR
AppZero

BHARGAVA
JumpCloud

DEVINE
IBM

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Hovhannes Avoyan, CEO of Monitis, Inc., a provider of on-demand systems management and monitoring software to 50,000 users spanning small businesses and Fortune 500 companies, has surpassed 1.5 million page views on the SYS-CON family of online magazines, which includes Cloud Computing Journal, DevOps Journal, Internet of Things Journal, and Big Data Journal. His home page at SYS-CON can be found at Montis.SYS-CON.com
Our guest on the podcast this week is Jesse Proudman, Founder and CTO of Bluebox. We discuss Walmart’s recent OpenStack success story and the expanding capabilities of DIY private clouds. While DIY private clouds require large investments in configuring open source software to meet business needs, they can have several advantages over managed services alternatives. Listen in to learn how a DIY model could make or break private cloud deployment.
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
Cloud Expo New York is happening from June 9 - 11. This event brings together the worlds of Cloud Computing, DevOps, IoT, WebRTC, Big Data and SDDC. We hope to see you there-members of the Blue Box team will exhibit in booth 218 next to the DevOps area. Plus, our Chief Product Officer, Hernan Alvarez, will present his talk "The Cloud Has a Down-and-Dirty Lining" as part of the Operations track in the DevOps Summit portion of the event on June 9 at 11 am. Learn more about his session here. To schedule time to meet one-to-one with Blue Box infrastructure experts, or to discuss partne...
Docker is an open platform for developers and sysadmins of distributed applications that enables them to build, ship, and run any app anywhere. Docker allows applications to run on any platform irrespective of what tools were used to build it making it easy to distribute, test, and run software. I found this 5 Minute Docker video, which is very helpful when you want to get a quick and digestible overview. If you want to learn more, you can go to Docker’s web page and start with this Docker introduction video. Docker makes it very easy to make changes and package the software quickly for oth...
DevOps has quickly become the buzzword du jour for the software industry and promotes something that many developers and IT Administrators don’t enjoy: collaboration. According to Wikipedia, “DevOps acknowledges the interdependence of software development, quality assurance, and IT operations“. By having all three arms of a technology department collaborating, software products and services can be produced with a high quality bar and operational efficiencies. In this article, we’ll review how IT operations can engage more with a customer’s experience and assist software development in isolatin...
Traditional storage was designed to present a LUN to a server. This worked well until that server became a hypervisor running 10, 20 or 30 virtual servers, all pointing to the same LUN. Adding to the complexity, all hypervisors need to point to the same LUN to enable VM mobility or high availability. Architecturally, this creates a many-to-one relationship that makes optimization impossible. Each VM has a different I/O pattern. When they all mix together, the aggregate I/O becomes highly random, creating performance issues with no way to isolate problems or control I/O per VM.
The last decade was about virtual machines, but the next one is about containers. Containers enable a service to run on any host at any time. Traditional tools are starting to show cracks because they were not designed for this level of application portability. Now is the time to look at new ways to deploy and manage applications at scale. In his session at 16th Cloud Expo, Jake Moshenko, Product Manager at CoreOS, will examine how CoreOS + Quay.io fit into the development lifecycle from pushing git changes all the way through to running in production. Attendees will understand how different ...
It is critical to let the usage of cloud collaboration grow over time instead of migration in a swoop. This will give your employees sufficient time to evolve while ensuring your company is on the right path forward. A recent study published by Markets and Markets predicts the collaboration tools market to more than double between now and 2018. In 2014, the market for collaboration software tools was valued at around $10.5 billion. By 2018, this market is expected to reach a size of more than $21 billion. That is a staggering compounded annual growth rate (CAGR) of 15%.
Major product cycle changes tend to come around roughly every five years or so. The technology industry is fond of labeling these movements as paradigm shifts, but we’ve all heard too many of those things referenced, so let’s not go there. Looking back over the last decade and the emergence of touch, our appetite for richer controls is never long satisfied. As soon as one finger touch arrived we wanted two-finger touch. Pinch and zoom wasn’t far behind and multi-user touch soon followed.
There is no question that the cloud is where businesses want to host data. Until recently hypervisor virtualization was the most widely used method in cloud computing. Recently virtual containers have been gaining in popularity, and for good reason. In the debate between virtual machines and containers, the latter have been seen as the new kid on the block – and like other emerging technology have had some initial shortcomings. However, the container space has evolved drastically since coming onto the cloud hosting scene over 10 years ago. So, what has changed? In his session at 16th Cloud E...
One question I frequently get is: “How do I become a data scientist?” Wow, tough question. There are several new books that outline the different skills, capabilities and technologies that a data scientist is going to need to learn and eventually master. I’ve read several of these books and am impressed with the depth of the content. Unfortunately, these books spend the vast majority of their time reviewing and/or teaching things such as the data science processes (such as CRISP: Cross Industry Standard Process for Data Mining), and basic and advanced statistics, data mining and data visua...
One reason a lot of entrepreneurs flock to cloud-based services for their business is the cost. Native applications require licenses that are either too expensive or require elaborate set-up across all devices. In a recent article on the Entrepreneur, Bask Iyer, the CIO and Senior Vice President of Technology at Juniper Networks responded to the question, 'what entrepreneurs should put in the cloud?' His answer: "Everything." Bask elaborates by pointing out the ability of cloud to scale-up and scale-down at ease, the ease with which you can deploy plug-and-play cloud solutions for almost ever...
The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete at launch. DevOps may be disruptive, but it is essential. The DevOps Summit at Cloud Expo – to be held June 3-5, 2015, at the Javits Center in New York City – will expand the DevOps community, enable a wide sharing of knowledge, and educate delegates and technology providers alike. Recent research has sho...
The Internet of Things is already changing the way we track fitness, manage our homes, and drive our cars. But while there is considerable discussion around how we securely provision our devices and who will have access to the data they capture, an important topic no one seems to be talking much about is the de-provisioning of smart objects. What happens when I ditch my Fitbit, trade in my connected car, or sell my house with its Nest thermostat, smart fridge and next-generation home security system? How do I manage to remove these smart devices from my life and make sure that no one has acces...